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How Leaders Can Navigate Politicized Conversations and Inspire Collaboration

From Kristen Senz, writing for the Harvard Business School: New research sheds light on implications of using politically correct and incorrect speech and identifies five techniques to increase persuasiveness and diffuse conflict. Insights from two recent studies in an emerging field—the psychology of conversation—are aimed at organizational leaders interested in improving their conversation styles to […]


5 Communication Lessons From The Harris-Pence Debate

From Edward Segal, writing in Forbes: Presidential and vice presidential debates have been an important part of the American electoral process for decades. They provide voters with unfiltered opportunities to hear directly from the people who want to lead our country. As a public speaker myself, and a former presentation skills trainer, last night I […]


What is Executive Presence, and How Can You Strengthen It?

From our good friend, Marilyn Cavicchia, editor of Bar Leader, published by the American Bar Association Bar Services Division, comes this excellent article on executive presence, applicable to lawyers and non-lawyers: Executive presence—the way a person presents themselves and their ideas live or on video—“is much more important than it was 20 years ago,” according to […]


How Viewers of the Presidential Debates Can Become Better Informed Voters (And Not Alienate Family and Friends)

By Arthur Solomon, former VP at Burson-Marsteller: In a recent post, I wrote, “Soon the presidential debates will begin with their ridiculous format of having the candidates answer questions in a few seconds, instead of giving them sufficient time to fully state their positions.  Even worse, after each debate TV pundits will criticize the demeanor, […]


Mastering the Zoom Apology

By Bruce Hennes & Nora Jacobs, Hennes Communications A CEO, executive director, bar association president or other business executive has to apologize or speak about something very important. The stakes are high – and in this COVID-19 era, the apology is going to have to be done using Zoom or another virtual platform. Under any […]


Who’s Zoomin’ Who? Zoom Body Language Hacks

by Howard Fencl, Hennes Communications The more we get used to Zoom, Webex, Microsoft Teams and other live video teleconferencing platforms, the more danger that we get a little too relaxed. I’ve seen Zoomers drone on and on, delivering their presentations in a disinterested monotone. I’ve seen “listening” participants slouching, checking email and who-knows-what-else on […]


Eight Lessons I Learned from Hiring a Writing Coach

By Ari Lewis, writing in Crain’s Cleveland Business… The best athletes in the world have personal trainers: LeBron James, Serena Williams, Megan Rapinoe. I knew that to be the best, I needed to hire a writing coach to take me to the next level. As a species, we have a monopoly on collective knowledge. So […]


How to Nail Your TV News Interview – Part 1

By Howard Fencl, Hennes Communications I’m going to let you in on a little secret. I earned my stripes in TV producing newscasts and managing newsrooms for the better part of twenty years, and I can now freely admit the following: I loved reporters who came trotting breathlessly back into the newsroom with video of […]


National Museum of African American History and Culture Releases “Talking About Race” Web Portal

The Smithsonian’s National Museum of African American History and Culture today launched Talking About Race, a new online portal designed to help individuals, families, and communities talk about racism, racial identity and the way these forces shape every aspect of society, from the economy and politics to the broader American culture. The online portal provides digital tools, online exercises, video instructions, scholarly […]


Science vs. Politics

When the H1N1 Swine Flu vaccine became available ten years ago, at first the scientists and other public health experts said that pregnant women should immediately get the vaccine.  Then they said it should be administered to those over 65 years of age, then it was anyone who was immunocompromised, with changing death projections and […]


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