By Bruce Hennes, Hennes Communications For decades, we’ve paid a premium price for Boar’s Head deli meats, trusting them to deliver quality and safety. Now, we learn that for over two years federal food safety inspectors documented water dripping over meat, dead flies, small pieces of meat residue on food contact surfaces, pooled blood on […]
By Thom Fladung, Hennes Communications Whether in-person or virtual, the kids are still in school. For the moment, however, this will be a class for the adults – and class is now in session on how to handle a social media crisis. On a Labor Day Sunday some time ago, the leadership team at a school that […]
By Shubhangi Goel for Business Insider CrowdStrike’s president himself just collected an award for the “most epic fail” following the company’s mass IT outage. The cybersecurity firm’s president, Michael Sentonas, said he wanted to receive the award in person because the company aimed to own its mistake. “I want every CrowdStriker who comes to work to see it,” […]
Introduction by Bruce Hennes, Hennes Communications Ensuring the safety of students is a collective responsibility, with school board members and superintendents playing a crucial role. In today’s world, where school safety is increasingly at stake, it is imperative that these leaders receive adequate crisis management training and share lessons learned to effectively address the challenges […]
Hennes Communications has been named among the top crisis PR firms in the U.S. by Chambers and Partners, the leading independent professional legal research company in the world. Hennes Communications is one of only 18 communication consulting firms included in the list for 2024. Bruce Hennes, chief executive officer, also received an individual ranking by […]
By Eric Rose writing for PR News… This recent headline would make any crisis communicator cringe: “Amazon’s plans to advance its interests in California laid bare in leaked memo.” The story, which unfolded through a leaked internal memo, shed light on Amazon’s growth strategy in the Southern California region and its 2024 internal community outreach plans. […]
Introduction by Bruce Hennes, Hennes Communications Founded in 1989, Hennes Communications initially served as a full-service public relations firm. The landscape shifted dramatically following the 9/11 attacks when we pivoted to crisis communications and crisis management, becoming one of the few North American firms dedicated exclusively to this niche. Whether introduced by a CEO […]
From Thomas Mustac, writing for PR News… A fascinating case study on crisis communications is currently unfolding in the cereal aisle. It involves Kellogg’s, the global brand that brings Frosted Flakes, Rice Krispies and other cereal staples to supermarkets around the world. The crisis stems from a Kellogg’s marketing campaign, launched nearly two years ago, […]
By Thom Fladung, Hennes Communications Today’s assignment: Search “crises and schools” in a Google news search. You’ll find 382,000 results. Here’s a quick headline sample: A Crisis of School Absences Mental health crisis in schools: 4 ways educators can take action Report: Schools Won’t Recover from COVID Absenteeism Crisis Until at Least 2030 Crisis In […]
By David Bauder, writing for the Associated Press… A media frenzy was born on Feb. 27, when the hashtag #WhereIsKate exploded online with speculation about the whereabouts of Britain’s Princess of Wales. It opened a rabbit hole of amateur detective work, memes, bizarre theories and jokes — mixed with genuine concern about Kate’s health — […]