small-logo
Need help now? Call 216.321.7774

I Can’t Go On – What’s Behind Stage Fright

By Joan Acocella, writing in The New Yorker… Sara Solovitch, in “Playing Scared: A History and Memoir of Stage Fright” (Bloomsbury), says that while she was a good pianist as a child, she fell apart—sweating, trembling—when she had to play for an audience. She got through the Eastman School of Music’s preparatory program. Then she […]


How ‘Engagement’ Makes You Vulnerable to Manipulation and Misinformation on Social Media

Filippo Menczer, Luddy Distinguished Professor of Informatics and Computer Science at Indiana University, writes… Facebook has been quietly experimenting with reducing the amount of political content it puts in users’ news feeds. The move is a tacit acknowledgment that the way the company’s algorithms work can be a problem. The heart of the matter is the distinction between […]


Social Media Jeopardizes our Lives

By Evan Nierman, writing for PR News… The swift downfall of “Jeopardy!” host Mike Richards is the latest example of the jeopardy that surrounds us in today’s lightning-fast unforgiving age of social media. Whether you make a wrong move, say something offensive, or have ugly skeletons in your closet, the career-ending rush to judgement can be fast […]


Disney Attacks Scarlett Johansson Instead of the Facts

From Tom Weidlich and Eric Rose writing for PR News… Actor Scarlett Johansson’s lawsuit against the Walt Disney Company is turning out to be a blockbuster. Yet, the company’s response is eliciting mostly thumbs-down reviews and providing an example of bad litigation communication. To its credit, Disney responded promptly and publicly. On the down side, […]


Cleveland Hits the Ball Out of the Park on Name Change

From our friends at PRCG/Haggerty… The Cleveland Indians professional baseball team, like similarly branded clubs, has been pressured for years to change its name, which many Native Americans view as racist. Last week, it unveiled a new moniker with a campaign aimed at anticipating blowback. It wasn’t just good PR, but good crisis communications. Baseball […]


The Right (And Wrong) Way To Apologize For Dumb Things You Said Online

By Brittany Wong, writing for HuffPost… The Celebrity Apology™ is having a moment, with famous person after famous person apologizing for stupid things they said online in years past. Just this year we’ve had journalist Alexi McCammond apologize (and resign from a Teen Vogue editor-in-chief position) for anti-Asian and homophobic tweets. We’ve had Chrissy Teigen apologize for cyberbullying and Billie […]


7 Questions to Ask Before Hiring a Crisis Communications Firm

By Bruce Hennes, Hennes Communications This article first appeared in the National Law Journal   Crisis communications is a sub-specialty of the public relations profession that is designed to protect and defend an individual, company, or organization facing a public challenge to its reputation.  Crisis communications is aimed at raising awareness of a specific type of threat, the magnitude, […]


Critical Race Theory and the Push to Keep it Out of US Public Schools

By Denise-Marie Ordway, writing for The Journalist’s Resource… Two experts offer insights to help journalists – and non-journalists – make sense of the recent controversy around critical race theory, a decades-old legal framework for examining how U.S. laws and systems have perpetuated racism. Republican lawmakers and elected leaders across the U.S. have spoken out in […]


Contact Us

Your name Organization name Describe your situation Your phone number Your email address
Leave this as it is