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Crisis Preparation

Creating Plans

Unless you’re an expert in crisis communications, you will likely find it difficult to think strategically when your heart is racing and the TV camera is focused on your face. You are more likely to be credible and in control during a crisis if you have spent time preparing before the crisis occurs. Your company’s reputation is too important to leave to chance. A Crisis Communication Plan is the best way to ensure your organization will respond quickly and effectively, preserving its good name when a crisis hits.

Facilitating Drills

Testing your crisis plan is a critical part of crisis communication, business continuity preparation – and a major step toward resiliency. Hennes Communications can design and conduct cost-effective crisis drills that simulate actual crises, testing your staff’s readiness and ability to respond.

What Customers Need to Hear from You During the COVID Crisis

May 30th, 2020

From Jill Avery and Richard Edelman, writing for the Harvard Business School... As the COVID-19 vir[...]

The Importance of Understanding and Fulfilling the Duty of Reasonable Care When Reopening School

May 30th, 2020

From our good friend, David Wolowitz at McClane Middleton.  While aimed primarily at independent sch[...]

Crisis Communication: 5 Steps for Damage Control

May 30th, 2020

By Thom Fladung, Hennes Communications, writing for The Wisconsin Lawyer: Attorney Andy Phillips,[...]

Making Customers, Clients , Patients & Diners Wear Face Masks

May 25th, 2020

First, they said don't wear masks.  Then they said it was OK to wear masks.  And now they're telling[...]

“Performance excellence is a reflection of a professional sharing and coaching commitment. Every time you and your team come to Westfield, we are the beneficiaries of the skills and knowledge delivered by the pros in the crisis comm and media relations business.”
Ron Zambetti Director of Security (retired) Westfield Insurance Read more testimonials