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Crisis Preparation

Creating Plans

Unless you’re an expert in crisis communications, you will likely find it difficult to think strategically when your heart is racing and the TV camera is focused on your face. You are more likely to be credible and in control during a crisis if you have spent time preparing before the crisis occurs. Your company’s reputation is too important to leave to chance. A Crisis Communication Plan is the best way to ensure your organization will respond quickly and effectively, preserving its good name when a crisis hits.

Facilitating Drills

Testing your crisis plan is a critical part of crisis communication, business continuity preparation – and a major step toward resiliency. Hennes Communications can design and conduct cost-effective crisis drills that simulate actual crises, testing your staff’s readiness and ability to respond.

A Crisis Management Lesson: Leaders Under Fire Who Choose to Say Nothing Give People Nothing to Believe In

January 15th, 2019

By Bruce Hennes, Hennes Communications From pointed guns to pointed fingers, the damage left in t[...]

Sorry Really Does Work - Boston Hospital's Apology to Widower

January 15th, 2019

By Bruce Hennes, Hennes Communications We've long been fans and proponents of Sorry Works!  In fa[...]

Resolved for 2019: Overhaul your Crisis Communication Plan so it’s “Social First”

December 19th, 2018

[by Howard Fencl, Hennes Communications] This may be a shocker, but you knew it was coming: More Ame[...]

A Playbook for CEOs Attacked by Trump: Thrust, Parry, Ignore

December 2nd, 2018

From Kevin Miller, writing for Bloomberg: (Bloomberg) -- Bosses of the world’s largest corpor[...]

“Performance excellence is a reflection of a professional sharing and coaching commitment. Every time you and your team come to Westfield, we are the beneficiaries of the skills and knowledge delivered by the pros in the crisis comm and media relations business.”
Ron Zambetti Director of Security (retired) Westfield Insurance Read more testimonials