small-logo
Need help now? Call 216.321.7774

Why Should a Government Agency Reach Out To a Crisis Communications Firm?

By Stephanie York, JD, Hennes Communications Any government agency should prioritize communicating truthfully, transparently, quickly and effectively, using traditional media, social media, the agency’s website and any other methods available. A serious issue or crisis ups the ante on communications. That’s when stakeholders most need correct and timely information.  That’s also when damaging misinformation and […]


Psaki Statement Offers a COVID Disclosure Guide for PR Pros

From Sophie Maerowitz, writing for PR News… Yesterday (Oct. 31), White House Press Secretary Jen Psaki disclosed that she contracted COVID-19. In a statement posted to Twitter and published by the Associated Press, Psaki shared the circumstances of her positive COVID test result, as well as the actions she has taken since. The timing and content of Psaki’s […]


Just Because You Don’t Believe in Conspiracy Theories Doesn’t Mean You’re Always Right

From Adrian J. Rivera, writing for The New York Times… Every so often, something so awful and senseless happens that it’s hard to fully absorb it. An apartment building collapses as residents sleep within. A movie star’s prop gun fires a real bullet on a film set, killing a young mother. A concert crowd morphs […]


Why Should a Local School District or Independent/Parochial School Reach Out To a Crisis Communications Firm?

By Stephanie York, JD, Hennes Communications Q: Why should a local school district, an independent or parochial school reach out to a crisis communications firm? A:  Quick – What’s the single highest priority for a superintendent, head or board president?  It’s not education.  It’s safety.  And just one part of that safety net is making […]


Crisis Communication: 5 Steps for Damage Control

By Thom Fladung, Hennes Communications Attorney Andy Phillips, like many folks, looks back a bit wistfully at the “good old days.” “I wish it was back in the day where I could go home at 6 o’clock and sit down with the paper for a half hour,” says Phillips, whose practice at von Briesen & […]


Inside Critical Race Theory: Shedding Light on a Hot Topic

The “debate” over critical race theory – really, more often a shouting match – shows no sign of ending soon. As the New York Times noted in this thorough primer, the decades-old theory based on extensive scholarship continues making “national and international headlines and is a target for talking heads. Culture wars over critical race theory have turned school […]


Police Response to Astroworld Tragedy Shows Importance of Timing, Risk Management

John Guilfoil writes… The Astroworld Tragedy is gut-wrenching. Media reporting about it, especially a New York Times story today, reminds us how important professional journalism is to finding the truth behind a major incident. In the story, a source tells the Times that Houston Police Chief Troy Finner shared concerns about crowd control directly with performer Travis […]


Communicating Effectively With The Public About Terrorism In Crowded Places

From the Centre for Research and Evidence on Security Threats… Effective public communication can help prevent attacks on crowded places by encouraging reporting. It can also reduce the impact of attacks that it was not possible to prevent by informing the public about how to protect themselves. Despite this, there has historically been limited research […]


A Journey in Organizational Resilience: Crisis Management

From George Platsis, writing in Security Intelligence… So far in this organizational resilience journey, we have focused mainly on the planning phase, or, as some call it, ‘left of the boom’. For a moment, let’s look at a ‘right of the boom’ (post-incident) theme: crisis management (CM), an important component of your cyber resilience planning. A good CM […]


How to Remove Fake Google Reviews

From Aaron Minc… Identifying Fake Google Reviews The first step in removing fake and negative reviews is learning how to identify them. Below, we cover the types of individuals who usually leave fake reviews, why they do, and how you can spot them. Who is Usually Behind Fake Google Reviews? The purpose of fake Google […]


Contact Us

Your name Organization name Describe your situation Your phone number Your email address
Leave this as it is