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Tactical and Operational Threat Assessment

By Bruce Hennes, CEO, Hennes Communications The scribbled threat on the bathroom mirror.  The cryptic email.  The whispered voicemail.  The strange guy with the backpack.  The employee who’s going to be fired next week…will he or she do something harmful to themselves or others? More often than not, we get calls from potential clients seeking […]


Grappling with Social Media

From Thom Fladung, managing partner of Hennes Communications, writing for Smart Business: Watch what happens when a business, organization or news outlet removes a user’s post from a Facebook page, website or comment string. “Censorship!” “You’re violating my free speech rights!” “You’re trashing the First Amendment!” Well, no. None of that has happened.  The laws […]


Criminalizing the Boardroom: A Communications Guidebook for Prosecutorial Targets

From our friend and colleague, Richard Levick: It took half a year and dozens of interviews with former prosecutors, defense lawyers, the falsely accused, and those who served time and resulted in two series in Forbes and the Corporate Counsel Business Journal. It is soon to be the source of multiple broadcasts and another comprehensive piece in a board […]


Save the Recordings of School Shootings

By Charlie Warzel, writing for the New York Times: You can’t see much in the haunting video of Tuesday’s shooting at the STEM School in Highlands Ranch, Colo. — just darkness and an eerie voice repeating a prerecorded warning over a loudspeaker. “Attention please. Lockdown. Lock, lights, out of sight.” Two videos with a combined runtime of 82 seconds […]


When the CEO Must be the Spokesperson

[By Nora Jacobs, Hennes Communications] One of the questions we frequently debate with clients when they are about to make a public announcement is the question of attribution:  Who’s going to speak on behalf of the organization?  After explaining all the reasons why having members of our crisis team fill that role is a bad […]


If Your Company Is Going Through a Public Scandal, Should You Leave?

Thanks to our friend and colleague, Linda Bluso, Founder & CEO of the Adaptive Knowledge Institute®, for the lead to this article from the Harvard Business Review: Having your employer get caught in a public scandal is an agonizing professional experience. Even if your company comes out okay financially, it’s likely to have a tarnished reputation. How do […]


Journalism & Storytelling

If you’ve ever attended any of our training seminars, you know we often talk about how reporters are often storytellers, often using familiar tropes and archetypes, accompanied by all their embedded values. On that subject, here’s writer Jeff Jarvis, writing for BuzzMachine on this topic: In journalism, we think our job is to “get the […]


Why the Lawyers Always Win

From a colleague of ours, Michael Maslansky: A crisis hits and the internal kabuki dance begins. The CEO. The lawyers. The communicators. And as if scripted in advance, the drama frequently plays out in a predictable way. The CEO wants to fight back against the unfair criticism. The lawyer, preparing for coming litigation, doesn’t want […]


Ohio School Boards Association Selects Hennes Communications to Provide Crisis Management and Communications Services to Ohio’s Public Schools

The Ohio School Boards Association (OSBA) has entered into a strategic partnership with Hennes Communications to provide crisis management and communications services to public school systems throughout the state of Ohio facing sudden challenges to their organizations’ reputations and operations. With this partnership, OSBA member school leaders have access 365 days a year to expert […]


Lessons From The Boeing Airline Crisis – And From The Crisis Management Industry’s Response

By Thom Fladung/Hennes Communications The crash of Ethiopian Airlines flight 302 and subsequent focus on the Boeing 737Max airliner brought with it the usual analysis and reaction from crisis communications consultants. Some of our crisis communications peers provided insight into how Boeing was dealing with its crisis. And some reaction, unfortunately, we found lacking in […]


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