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The Persistent Pandemic: Messaging in the Age of COVID-19

Is COVID-19 still a pandemic? Is it over? Should we call it something else? In his latest article, Dr. Peter Sandman delves into the ongoing narrative of the COVID-19 pandemic, providing a critical lens through which communicators can navigate the complex landscape of public perception and complacency. As we stand at the crossroads of public […]


Hennes Communications CEO Appointed to Scripps College of Communications at Ohio University Faculty

Hennes Communications, one of the few firms in N. America focused exclusively on crisis communications, proudly announces the appointment of Bruce Hennes as Research Assistant Professor at the Scripps College of Communication at Ohio University. Bruce Hennes, CEO of Hennes Communications, brings a wealth of experience and expertise to his new position. Recognized as one […]


Hennes Communications and Ohio University Launch Partnership Allowing Seminar Participants to Earn Graduate Certificate Credit

University Teams with Crisis Communications Firm in New Offering Did you attend a crisis communications seminar taught by Bruce Hennes, Thom Fladung or Stephanie York and Hennes Communications in the last few years?  If so, read below for information about how you can receive one free credit hour (valued at $525) towards a graduate certificate […]


Media Training for Attorneys and Their Clients – Done on Your Schedule and at Your Convenience – In-Person or Remote

Whether it’s a staff meeting on Teams, a webinar on Zoom, a private conversation on FaceTime or a short training video you record on WebEx, it’s not just what you say, but how you say it. And if it’s an interview with a seasoned reporter, the stakes are even higher.  You must be prepared to […]


New Partnership with Hennes Communications Allows Seminar Participants to Earn Credit Toward Ohio University Online Graduate Certificate

University Teams with Crisis Communications Expert Bruce Hennes in New Offering A new partnership between Ohio University’s Scripps College of Communication and Hennes Communications will allow communication professionals the opportunity to earn one credit hour towards a 12-hour graduate certificate in crisis communication. Anyone attending certain seminars taught by Hennes Communications, a crisis communications firm based in Cleveland, […]


Language: The Importance of Precision & Avoidance of Traps

Precision can be described as the quality, condition or fact of being exact and accurate.  Precision is essential, precision is intricate, and precision is beautiful; more than anything else, precision is necessary.                                               […]


The Skill Set That Got You Into the C-Suite Isn’t Necessarily the Skill Set You Need to Manage a Crisis

It’s a simple fact: Controversies today are tried in the Court of Public Opinion more often than the Court of Law. News now breaks first on social media, with traditional media sweeping Twitter, Facebook and YouTube for leads. Whether your organization is immersed in crisis or dealing with a hot-button issue, your news can quickly […]


Use Peacetime Wisely: Plan Now For What To Say And Do In A Crisis

By Bruce Hennes, Hennes Communications Public officials, CEOs, executive directors and members of for-profit and non-profit boards have a responsibility to their stakeholders to plan for situations that will imperil life, limb and the ability of their organizations to fulfill their missions. In the immediate aftermath of a major incident, such as a mass shooting […]


7 Questions to Ask Before Hiring a Crisis Communications Firm

Crisis communications is a sub-specialty of the public relations profession that is designed to protect and defend an individual, company, or organization facing a public challenge to its reputation. Crisis communications is aimed at raising awareness of a specific type of threat, the magnitude, outcomes, and specific behaviors to adopt to reduce the threat.   […]


Why Should Your School Reach Out To a Crisis Communications Firm?

By Stephanie York, JD, Hennes Communications Quick – What’s the single highest priority for a superintendent, head of school or board president?  It’s not education.  It’s safety. And just one part of that safety net is making sure you have a pre-written crisis communications plan at your fingertips – or at least the phone number […]


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