small-logo
Need help now? Call 216.321.7774

The Intersection of Media & The Law

Looking for CLE Credit Outside of Ohio? Unfortunately, we are not able to offer CLE credit outside of Ohio. However, it has been our experience that if you take the agenda and materials and submit them to the CLE Commission for your state, you have a good chance of getting CLE credit. Not an Attorney? […]


Wells Fargo and Ellen Make it a Week of Weak Apologies

From Seth Arenstein, writing for PR News: It’s shaping up to be a week of apologies. First, there was Ellen DeGeneres’ joke-infused apology for months of allegations that the “Be-Kind” lady’s show houses a toxic work environment. Moreover, talent and staff claim Ellen is unkind. In the opening monologue of her first show back from summer hiatus Monday […]


Crisis Comms Lessons From a Tennis Tantrum

From our good friends at PRCG | Haggerty, written by Thom Weidlich… Novak Djokovic, the No. 1 ranked men’s singles tennis player, threw a hissy at the U.S. Open on Sunday and bashed a ball that hit a line judge in the throat. Djokovic was ejected from the tournament, was fined and suffered a blow […]


They Know How to Prevent Megafires. Why Won’t Anybody Listen?

By Elizabeth Weil, writing for ProPublica… What a week. Rough for all Californians. Exhausting for the firefighters on the front lines. Heart-shattering for those who lost homes and loved ones. But a special “Truman Show” kind of hell for the cadre of men and women who’ve not just watched California burn, fire ax in hand, […]


How Police Departments are Applying the Principles of Crisis Communications in the Age of Citizen Journalism

By Nora Jacobs, Hennes Communications As protests rage across the country in the wake of police shootings, police departments are learning that shaping the public’s perception of any given event requires an increasingly sophisticated communications response.  Gone are the days when a department’s public information officer would brief the media and then retreat from view […]


Recognizing Misinformation on the Internet

Amy Yee writes in the New York Times… Older people are vulnerable to misinformation online even under normal circumstances. But the coronavirus has made the problem especially urgent. Older people are more susceptible to the virus, making discerning reliable health information important now. “Misinformation is always heightened when there’s greater confusion. Particularly around Covid, there […]


McDonalds Does Crisis Management the Right Way

By David E. Johnson, writing in CommPro: McDonalds stands out for handling its latest crisis with former CEO Steve Easterbrook right.  The fast food giant let Easterbrook go last year after discovering that he had had a consensual relationship with an employee.  When McDonalds terminated Easterbrook last year it said it had evidence of only of a non-physical, consensual […]


Ellen’s Celebrity Defenders Aren’t Helping Her

From Spencer Kornhaber, writing in The Atlantic: Famous people want the world to know that Ellen DeGeneres is nice to famous people. Addressing media reports alleging a culture of harassment and bullying at DeGeneres’s talk show, the singer Katy Perry tweeted Tuesday that she’s “only ever had positive takeaways from my time with Ellen.” Ashton Kutcher, Kevin […]


Are You Prepared for Bad Press About One of Your Suppliers?

From Bridget Satinover Nichols, Hannah Stolze and Jon Kirchoff writing in the Harvard Business Review: It’s always been true that when companies behave badly, consumers react by spreading the word and sometimes boycotting. But our recent research found that negative news is also bad for business in a new way: Consumers react even when the bad news extends beyond […]


Don’t Let a Crisis Become Your Legacy

From Zach Olsen, writing in Inside Higher Ed: Public perception has become reality — reputations are made and destroyed overnight thanks to the power of social and online media and an emboldened public who has seen Twitter bring down corporate titans and foment socio-political unrest around the world. Schools can no longer be certain they’ll […]


Contact Us

Your name Organization name Describe your situation Your phone number Your email address
Leave this as it is