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Food Brands Tweet #BlackLivesMatter, but What’s Behind the Words?

We remind our clients that apologies must be real, honest and authentic.  We remind our clients that “spinning” is “lying.”  And we remind our clients that if you’re going to talk the talk, you need to walk the walk. From this week’s New York Times, an insightful piece by Tejal Rao… It (seems) that, to […]


Women Ask for Coffee, Men Tend to Call in Favors: Why Pandemic Networking is Even Harder for Women

Carol Kitchener writes: The first step to making a new professional connection can be a little awkward. Usually, you start by reaching out over email. You might agonize over the acceptable number of exclamation points — or double check the spelling of several words you have certainly spelled successfully many times before. You read the email at […]


Crisis Communication: 5 Steps for Damage Control

By Thom Fladung, Hennes Communications, writing for The Wisconsin Lawyer: Attorney Andy Phillips, like many folks, looks back a bit wistfully at the “good old days.” “I wish it was back in the day where I could go home at 6 o’clock and sit down with the paper for a half hour,” says Phillips, whose […]


Making Customers, Clients, Patients & Diners Wear Face Masks

First, they said don’t wear masks.  Then they said it was OK to wear masks.  And now they’re telling us we must wear masks.   In what felt like a matter of days, mask-wearing went from horribly selfish to ethically and in many cases legally obligatory. For many of our readers, there’s now a new problem […]


How Gender Stereotypes Kill a Woman’s Self-Confidence

From the Harvard Business Review: Women make up more than half of the labor force in the United States and earn almost 60 percent of advanced degrees, yet they bring home less pay and fill fewer seats in the C-suite than men, particularly in male-dominated professions like finance and technology. This gender gap is due […]


How to Manage a Remote Law Firm and Legal Team Effectively During COVID-19

From Dave Poston, writing in the North Carolina Lawyers Weekly: While attorneys have made great strides in recent years expanding remote worker policies and capabilities, as well as having a newfound commitment toward wellness, COVID-19 forced immediate implementation upon the legal industry. Timelines vary, but we could be in this situation for a few months […]


Leadership in Action – Dr. Amy Acton, Director of Ohio’s Department of Health

By Bruce Hennes, Hennes Communications Dr. Amy Acton is Director of the Ohio Department of Health.  As such, she stands side-by-side with Ohio’s Governor Mike DeWine for the daily 2:00 briefing on COVID-19.  Unlike so many politicians that bob, weave, waffle or try to simply command authority and obedience, Dr. Acton speaks of vulnerability and […]


Leadership in Times of Crisis

From Cleveland Magazine and it’s Community Leader publication, Northeast Ohio leaders discuss the right prescription for the region’s recovery.  Those quoted in the article include Dr. Tomislav Mihaljevic, president and CEO of the world-renowned Cleveland Clinic; David Gilbert, president and CEO of Destination Cleveland; Jon Park, founding CEO of Westfield Bank; Bill Koehler, CEO of Team NEO; Jon Pinney, managing […]


Coronavirus/COVID-19: Implications for Commercial and Financial Contracts

The experts at Skadden weigh in on whether the epidemic constitutes force majuere as a legal basis for nonperformance under financial and commercial contracts. The outbreak of coronavirus (also known as COVID-19) is reportedly impacting global manufacturing, transportation and cross-border supply chains underpinning many aspects of international trade and commerce. Some companies are asserting that […]


9 Corporate Communications Changes to Anticipate for 2020

When it comes to corporate risk and resilience, one of the gurus in the industry is our friend and colleague, Richard Levick, who recently gazed into his risk-ridden crystal ball. Richard believes that 2020 will bring precedent-shattering cyber breaches, radical revisions to enterprise risk management, a public relations backlash to the #MeToo movement, litigation funding […]


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