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25 Tips for Better Video Calls

By Bruce Hennes, CEO, Hennes Communications Two inarguable truisms: It’s not just what you say, but how you say it.  And a picture is worth a thousand words. Now that we’re all spending so much time online, in “virtual” environments, both of the above are now truer than ever.  So whether you’re using Zoom, FaceTime, […]


By | March 29, 2020 | Media Training, Training

Crisis Comms Lessons From a Tennis Tantrum

From our good friends at PRCG | Haggerty, written by Thom Weidlich… Novak Djokovic, the No. 1 ranked men’s singles tennis player, threw a hissy at the U.S. Open on Sunday and bashed a ball that hit a line judge in the throat. Djokovic was ejected from the tournament, was fined and suffered a blow […]


The Evolution of Terror: 6 Critical Threats 19 Years After 9/11

Bridget Johnson is the Managing Editor for Homeland Security Today. A veteran journalist whose news articles and analyses have run in dozens of news outlets across the globe, Bridget is a senior fellow specializing in terrorism analysis at the Haym Salomon Center.  She writes in Homeland Security Today… When the planes hit the Twin Towers, […]


National Preparedness Month

National Preparedness Month (NPM) is recognized each September to promote family and community disaster planning now and throughout the year. As our nation continues to respond to COVID-19, there is no better time to be involved this September. The 2020 NPM theme is: “Disasters Don’t Wait. Make Your Plan Today.“ For more information:  www.ready.gov  Week 1: […]


The Two Political Conventions – It’s Not Just What You Heard, But What You Saw

We’ve said it over and over again to our clients and in this newsletter:  how you say something is almost always more important than the way you say it. Joe Navarro agrees.  He’s author of the international bestseller What Every BODY is Saying: An Ex-FBI Agent’s Guide to Speed-Reading People and The Dictionary of Body […]


They Know How to Prevent Megafires. Why Won’t Anybody Listen?

By Elizabeth Weil, writing for ProPublica… What a week. Rough for all Californians. Exhausting for the firefighters on the front lines. Heart-shattering for those who lost homes and loved ones. But a special “Truman Show” kind of hell for the cadre of men and women who’ve not just watched California burn, fire ax in hand, […]


Are Fans Ready for Some NFL Football?

Nicole Schuman, writing in PR News… Major League Soccer relaunched. Then golf. Major League Baseball. NASCAR. The NBA. The WNBA. The National Hockey League. It’s the National Football League’s time to shine. Excitement for the unique 2020 season began in April, when most people were locked down at home due to the quick spread of […]


How Police Departments are Applying the Principles of Crisis Communications in the Age of Citizen Journalism

By Nora Jacobs, Hennes Communications As protests rage across the country in the wake of police shootings, police departments are learning that shaping the public’s perception of any given event requires an increasingly sophisticated communications response.  Gone are the days when a department’s public information officer would brief the media and then retreat from view […]


Who’s Zoomin’ Who? Zoom Body Language Hacks

by Howard Fencl, Hennes Communications The more we get used to Zoom, Webex, Microsoft Teams and other live video teleconferencing platforms, the more danger that we get a little too relaxed. I’ve seen Zoomers drone on and on, delivering their presentations in a disinterested monotone. I’ve seen “listening” participants slouching, checking email and who-knows-what-else on […]


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