[by Howard Fencl, Hennes Communications] His Former Royal Highness Prince Harry dropped a grammatical bomb on all the world in a speech cutting his royal ties: “The decision that I have made for my wife and I to step back is not one I made lightly.” What’s wrong with this picture? Give up? Forbes contributor […]
One of the services offered by Hennes Communications is litigation communications. According to Wikipedia, “litigation public relations” is the management of the communication process during the course of any legal dispute or adjudicatory processing so as to affect the outcome or its impact on the client’s overall reputation. The aims of litigation PR differ from […]
When it comes to corporate risk and resilience, one of the gurus in the industry is our friend and colleague, Richard Levick, who recently gazed into his risk-ridden crystal ball. Richard believes that 2020 will bring precedent-shattering cyber breaches, radical revisions to enterprise risk management, a public relations backlash to the #MeToo movement, litigation funding […]
By Thom Fladung/ Hennes Communications How fast is social media at reporting on events – including events that your organization might consider a crisis? Faster than you. Consider a situation involving a school in Westfield, N.Y., that we stumbled upon. Here’s the first paragraph of a story from the Westfield Republican: “Parents need to realize […]
By Bruce Hennes/Hennes Communications With no barriers to entry, every public relations firm in the U.S. now appears to offer “crisis communications.” They don’t. At least, all of those who claim to don’t. Crisis work requires a different – and often counterintuitive – skill set from the traditional practice of public relations. It’s also an art […]
By Howard Fencl/Hennes Communications In a crisis, wading through my Outlook inbox looking for important new information a client must communicate is a monumental challenge when that new nugget is buried in an impossibly long email chain, and the subject line is something like: “RE:RE:RE:RE:RE: Your email.” We evangelize the use of messages in media […]
By Thom Fladung/Hennes Communications The Houston Astros have joined the Chicago Black Sox and Pete Rose in the ranks of the most infamous scandals in Major League Baseball history, with the release of the MLB investigation that Houston front office staff, coaches and players worked to steal other teams’ pitching signs. Some context: Cheating has […]
Attorney Jack Bacevice joined the Cleveland firm Mansour Gavin after years as an Assistant Director of Law for the city of Cleveland. He’s handled numerous high-profile cases and is very familiar with practicing in the court of law while the court of public opinion intently watches. We’ll periodically feature a Q&A with Jack and Hennes […]
By Stephanie York/Hennes Communications Q. We have an emerging issue. When should we contact our attorney? A: When an organization is facing a crisis or an emerging issue that may evolve into a crisis, employees typically start talking about it – especially via email and texts. It’s easy to fire off messages to colleagues, managers […]
From Julia Cho, writing in The Atlantic: My tween will never know the sound of me calling her name from another room after the phone rings. She’ll never sit on our kitchen floor, refrigerator humming in the background, twisting a cord around her finger while talking to her best friend. I’ll get it, He’s not here right […]