small-logo
Need help now? Call 216.321.7774

A National Debate Grows Louder: The Free Press Makes Its Case For The Free Press

By Thom Fladung/Hennes Communications Spurred by The Boston Globe, more than 300 newspaper editorial boards answered the call to stage a coordinated effort to publish editorials on the same day, August 16, defending the role of a free press and, in many cases, decrying President Trump’s attacks on the news media. “We are not the […]


Crisis Management’s Hottest Communications Tool Today is a 19th Century Technology?

[by Howard Fencl, Hennes Communications] A crisis boils over in your company. Your employees and critical audiences are scattered all over the globe and you need to get important information to them before rumors or misinformation are plastered across social media platforms or reported in traditional media. What do you do? Push a message out […]


Lessons From a School on Handling Social Media Crises

By Thom Fladung/Hennes Communications It’s back to school time. And class is now in session on how to handle a social media crisis. On the Sunday of Labor Day weekend in 2017, the leadership team at a school that Hennes Communications has worked with got wind of a tweet. The tweet was directed at the […]


The Speed of Breaches and Other Bad News in Cybersecurity Incident Response

In this piece written for the D&O Diary, Paul Ferrillo, a partner in the New York office of the Greenberg Traurig law firm, examines the ways that an organization can respond well to a cyber incident. Years ago, when describing a “bad news” event, it was common to describe the situation to your colleague as […]


The Art of Eye Contact

We’ve said it before and we’ll say it over and over and over again:  eye contact is of paramount importance.  Here’s what Inc. Magazine had to say on the subject: As a communication specialist, I can tell you how to craft compelling presentations, share powerful stories, and build brand messages. All that work is worthless if […]


When A Video Isn’t The Whole Story

From Scott Simon at National Public Radio: We live in times of instant mass outrage. Someone does something, says something or is seen doing something and they can be demonized with a click. The next time you might be tempted, think of this: In the fourth inning of Sunday’s game between the Chicago Cubs and […]


When Legal Strategy Sparks Outrage and Torches Your Reputation

[by Howard Fencl, Hennes Communications] A lunatic methodically hauls a massive weapons cache into an MGM Resorts International hotel, the Mandalay Bay in Las Vegas. Over six days, unknowing hotel staff politely help him schlep his disguised gunnysacks to his suite. Thirty-two floors below, a country music festival on the Vegas Strip is in full […]


How LeBron James Mastered the Media

From Bryan Curtis, writing in The Wringer: After Game 3 of the NBA Finals, reporters surrounded Kevin Love in the Cavaliers’ locker room. ESPN’s Brian Windhorst stood at the group’s outer edge. This is an advantage of working for the Worldwide Leader; Windhorst can tap into the company’s boom mics and hear the interviews from […]


The Cost of Recovering from Self-Inflicted Wounds

By Nora Jacobs, Hennes Communications   Those who have weathered crisis events within their organizations know that there are many costs the event can inflict – not including the heavy emotional and personal toll on those charged with responding to it.  Some costs, such as lost business, staff defections, fines and jail time can be […]


Crisis Management Requires Truth, Not Obfuscation

By Bruce Hennes, Hennes Communications There are some people who believe President Donald Trump and his closest advisers committed illegal acts by conspiring with Russian officials before and after the 2016 presidential election. Others believe the president and his advisers indeed had contacts with Russian officials, but that those contacts were benign and not criminal. […]


Contact Us

Your name Organization name Describe your situation Your phone number Your email address
Leave this as it is