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Practicing Law In The Public Spotlight

Attorney Jack Bacevice joined the Cleveland firm Mansour Gavin after years as an Assistant Director of Law for the city of Cleveland. He’s handled numerous high-profile cases and is very familiar with practicing in the court of law while the court of public opinion intently watches. We’ll periodically feature a Q&A with Jack and Hennes […]


By | October 18, 2019 | Uncategorized

Dealing with Ambush Interviews

[by Howard Fencl] Dealing with Ambush Interviews What's the best way to deal with an ambush interview? Here's what you should do — and what you should NEVER do. Posted by Hennes Communications on Monday, October 14, 2019


By | October 15, 2019 | Uncategorized

Crisis Comms 101: How the British Civil Aviation Authority Guided Stakeholders Through Thomas Cook Turbulence

  Thomas Cook was a British travel group company.  On September 23, 2019, Thomas Cook went into compulsory liquidation.  Around 21,000 worldwide employees were left without jobs and 600,000 customers were left abroad, triggering the United Kingdom’s largest peacetime repatriation. Thomas Cook’s corporate collapse last month left authorities with an enormous problem. More than 150,000 holidaymakers […]


A Brief History of Television Interviews – and Why Live TV Helps Those Who Lie and Want to Hide

From Michael J. Socolow, Associate Professor, Communication and Journalism, University of Maine, writing for The Conversation: First, it happened on Fox News. Chris Wallace asked White House adviser Stephen Miller about the president’s decision to use private lawyers “to get information from the Ukrainian government rather than go through … agencies of his government.” Miller’s response began, […]


Social Media And Elected Officials: Navigating Uncharted Territory

By Stephanie York/Hennes Communications Q. I work for a government agency and am an elected official. Our office maintains a social media presence, my campaign maintains a social media presence, and I also have a personal Facebook page. What should I do to be sure my “personal” pages are not subject to public records law? […]


Practicing Law In The Public Spotlight

Attorney Jack Bacevice joined the Cleveland firm Mansour Gavin after years as an Assistant Director of Law for the city of Cleveland. He’s handled numerous high-profile cases and is very familiar with practicing in the court of law while the court of public opinion intently watches. We’ll periodically feature a Q&A with Jack and Hennes […]


Crisis Management: Communicating a Sudden Leadership Change

[by Howard Fencl, Hennes Communications] Sexual misconduct allegations cause a company to fire its president. The board of a major nonprofit decides its well-entrenched executive director has been “phoning it in” for the past year and shows her the door. A CEO is dismissed after sowing a pervasive culture of fear that touched off an […]


Three Tips for Revamping Your Crisis Management Strategy

By Todd Aberman, writing for PublicRelay A company can build up a great brand reputation one day, only to have an unforeseen PR crisis tarnish its brand the next day. Effective crisis management can not only mitigate the negative impact that such an event causes, but also has the potential to build up a company’s brand reputation […]


Pagers, Pay Phones, and Dialup: How We Communicated on 9/11

By Garrett Graff, writing for Wired The voice message that Lauren Grandcolas left for her husband, Jack, on September 11, 2001, would puzzle a generation raised with smartphones. Two months pregnant with their first child, the 38-year-old Grandcolas was returning home to California when her flight from Newark Airport—United 93—was hijacked, and she, along with […]


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