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The Evolutionary Nature of Crisis Communications

From Anthony Spota, writing for Fair Observer: In an era when 280 characters can spur the demise or salvation of entire companies, so-called crisis communications has become an increasingly important and technically complex profession. Today’s successful specialists in this craft must be knowledgeable about a variety of topics including public relations, psychology, data science and […]


Humans are Hardwired to Dismiss Facts That Don’t Fit Their Worldview

From Adrian Bardon, Professor of Philosophy, Wake Forest University, writing for The Conversation. Something is rotten in the state of American political life. The U.S. (among other nations) is increasingly characterized by highly polarized, informationally insulated ideological communities occupying their own factual universes. Within the conservative political blogosphere, global warming is either a hoax or so uncertain as […]


FEMA & Emergency Management Partner Organizations Release “PrepTalk” on Lessons for Emergency Managers

PrepTalks are given by subject-matter experts and thought leaders to spread new ideas, spark conversation, and promote innovative leadership for the issues confronting emergency managers over the next 20 years. Each PrepTalk includes a video, discussion slides and resources. Today’s PrepTalk is Left in the Dark: Power Outages in an Interconnected World featuring Kate Konschnik, […]


Coronavirus – Crisis Management, Risk Communications & Practical Advice for Key Executives

By Bruce Hennes, Hennes Communications In the face of a coronavirus pandemic, prudent business owners and managers should be using “peace time” to prepare for the worst. Viruses that originate in an animal and jump to a human can and often do change or mutate, presenting challenges to doctors and researchers.  Especially during rapidly developing […]


Coronavirus & Risk Communications

February 3, 2020 Beyond the headlines and soundbites, the main effect from coronavirus seen thus far in the United States may be confusion. Who to believe. What to believe. And how best to prepare and think about this latest global threat right now. Today, we offer analysis and advice from perhaps the United States’ preeminent […]


From the Annals of Litigation Communications: Wile E. Coyote, Plaintiff v. Acme Company, Defendant

One of the services offered by Hennes Communications is litigation communications.  According to Wikipedia, “litigation public relations” is the management of the communication process during the course of any legal dispute or adjudicatory processing so as to affect the outcome or its impact on the client’s overall reputation.  The aims of litigation PR differ from […]


9 Corporate Communications Changes to Anticipate for 2020

When it comes to corporate risk and resilience, one of the gurus in the industry is our friend and colleague, Richard Levick, who recently gazed into his risk-ridden crystal ball. Richard believes that 2020 will bring precedent-shattering cyber breaches, radical revisions to enterprise risk management, a public relations backlash to the #MeToo movement, litigation funding […]


Crisis and Reputation Management Increasingly are About Managing Social Media

By Thom Fladung/ Hennes Communications How fast is social media at reporting on events – including events that your organization might consider a crisis? Faster than you. Consider a situation involving a school in Westfield, N.Y., that we stumbled upon. Here’s the first paragraph of a story from the Westfield Republican:   “Parents need to realize […]


Lots of PR Firms Sell Their Crisis Work – Let The Buyer Beware

By Bruce Hennes/Hennes Communications With no barriers to entry, every public relations firm in the U.S. now appears to offer “crisis communications.” They don’t. At least, all of those who claim to don’t. Crisis work requires a different – and often counterintuitive – skill set from the traditional practice of public relations.  It’s also an art […]


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