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Projecting Leadership Presence in a Teleconference

From Carol Kinsey Goman, writing in CommPro… In a famous 2002 experiment, a Stanford University professor made audiotapes of physicians and their patients in session. Half of the doctors had been previously brought to court for malpractice. She then played the tapes for her students, who were able to determine which physicians had been sued. […]


Consider the ‘Message Effect’ of Inviting a Consultant to Help Your Witness

From Ken Broda-Bahm, Ph.D., writing for The Persuasive Litigator… Arriving for the preparation meeting, the witness notices that there’s someone new in the room: a communications consultant. A non-lawyer visiting from out-of-town, the consultant is introduced by the lawyer as a specialist in legal communication and as someone who “is here to help us prepare […]


It’s Not Misinformation. It’s Amplified Propaganda.

From Renee DiResta, writing in The Atlantic… One Sunday morning in July of last year, a message from an anonymous account appeared on “Bernie or Vest,” a Discord chat server for fans of Senator Bernie Sanders. It contained an image of Shahid Buttar, the San Francisco activist challenging House Speaker Nancy Pelosi in the 2020 congressional runoff, and […]


How to Remove Fake Google Reviews

From Aaron Minc… Identifying Fake Google Reviews The first step in removing fake and negative reviews is learning how to identify them. Below, we cover the types of individuals who usually leave fake reviews, why they do, and how you can spot them. Who is Usually Behind Fake Google Reviews? The purpose of fake Google […]


Akros Network

Work Environment Industry Leaders Join to Create Akros Network Specialists in HR Training, Ethics, Safety, Compliance and Communications Form One-Stop Shop AKRON – October 6, 2021 – Four industry leading firms that specialize in the critical building blocks of successful organizations have formed a network giving employers one place to go for answers to high-risk […]


What Happens When You Forget What You Wanted To Say?

Introduction by Bruce Hennes, Hennes Communications There are many reasons to be fearful of speaking in public.  If you’re reading this, you don’t need that list.  You already know it by heart.  I used to be one of those people, scared to death of getting up in front of a group, saying the wrong thing, […]


Mergers, Acquisitions and Management Transitions: Using Crisis Communications Principles to Achieve Better Outcomes

By Nora Jacobs, Hennes Communications Our firm is best known for helping clients respond to crisis threats, emergencies and similar events where reputation is on the line.  The communication response we create in these situations is designed to help an organization tell its side of the story to those who matter most. Those important audiences […]


Troll Farms Reached 140 Million Americans a Month on Facebook Before 2020 Election, Internal Report Shows

From Karen Hao, writing in MIT Technology Review… In the run-up to the 2020 election, the most highly contested in US history, Facebook’s most popular pages for Christian and Black American content were being run by Eastern European troll farms. These pages were part of a larger network that collectively reached nearly half of all […]


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