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How Can I Avoid Saying the Wrong Thing on Social Media?

By Todd Morgano at Falls Communications: In the seemingly never-ending quest to make a splash on social media, companies occasionally create some cringe-worthy posts that damage their brand and offend the people they’re trying to connect with. I don’t need to barrage you with examples of posts or campaigns gone horribly wrong. A quick Google […]


10 Lessons From CEOs on How to Manage Corporate Reputation in a New Era of Activism

By Denise Brien, writing in FastCompany: A changing landscape of social, political, and business dynamics is creating a new set of challenges for CEOs. Corporations and their hard-won reputations now have as much to gain as they have to lose from sudden changes in perception. To gain a deeper understanding of the challenges and opportunities […]


Do You Have Leadership Presence?

By Carol Kinsey Goman: eadership presence is a blending of attitudes, qualities, and behaviors that send all the right signals and makes you stand out from your peers. But leadership presence isn’t automatically assigned to you because you have a leadership title, advanced technical skills, or a high-level of leadership potential — and it’s not […]


It’s High Season for CLE’s

It’s High Season for Continuing Legal Education Seminars TV News & The Law December 4 – 2 hours of CLE Co-Sponsored by The Cleveland Metropolitan Bar Association, Hennes Communications and the Cleveland Jewish News Moderator:  Howard Fencl, Hennes Communications Panelists:  Adam Shapiro, former Cleveland TV news anchor, Yahoo Finance; Lynna Lai, reporter & weekend anchor, […]


A Key to Helping Clients Make Better Decisions During Crisis

From Wikipedia:  A crisis (from the Greek κρίσις – krisis; plural: “crises”; adjectival form: “critical”) is any event that is going (or is expected) to lead to an unstable  and dangerous situation unstable and dangerous situation affecting an individual, group, community, or whole society. Crises are deemed to be negative changes in the security, economic, […]


Lessons in Law Firm Reputation Management: How Firm Leaders Should Prepare for Public Scrutiny When Representing Political Clients

Less than a week after Election Day, two BigLaw firms were targeted by The Lincoln Project for the legal work they’re doing in connection with President Trump’s refusal to concede the recent election. The attacks on the firms, their employees and clients have been creative, strategic, hard-hitting and from the conversations we’ve had with attorneys […]


How to Spot (and Fight) Election Misinformation

From Cynthia Gordy Giwa, writing for ProPublica… Disinformation is deliberately created with the intent to cause harm, while misinformation is incorrect information shared by people who believe it to be true. In 2020, dis- and misinformation about voting are very common online, especially about mail-in and in-person voting. Fabricated content usually tries to play to […]


Every Day is a Crisis: Health Communications in a Pandemic

From Thomas Graham and Dr. Vanila Singh writing in O’Dwyer’s… During a crisis, audiences aren’t looking so much for someone to blame as they’re looking for someone to take responsibility. They’re also looking for someone to restore a sense of calm through offering reasoned, sensible solutions. This takes honesty, transparency, a firm grasp of the […]


What You Can Learn About Crisis Communications From Dr. Fauci

From Donovan Roche, writing for The Marketing Insider… Regardless of what side of the political aisle you might sit on, it’s difficult to deny that Dr. Anthony Fauci, known as the nation’s top infectious disease expert, is a proficient spokesperson during a crisis. In fact, a July Morning Consult/Politico poll showed 62% of registered voters […]


Situational Awareness – Election Day & Beyond

From Wikipedia: Situational awareness is the perception of environmental elements and events with respect to time or space, the comprehension of their meaning, and the projection of their future status. Situational awareness has been recognized as a critical, yet often elusive, foundation for successful decision-making across a broad range of situations, many of which involve the […]


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