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Layoffs in Age of Coronavirus: Delivering News That Will Make People Hate You

By Thom Fladung/Hennes Communications The numbers are grim and grow more discouraging by the day. Tens of thousands of people are losing their jobs as businesses re-evaluate, retrench and dig in to adjust to a nationwide coronavirus shutdown. Companies and organizations from General Electric to the National Rifle Association to your favorite restaurant down the […]


Combating Uncertainty: How to Talk about COVID-19

[by Howard Fencl, Hennes Communications] The only thing certain about COVID-19 is uncertainty. That’s the primary challenge facing communicators as coronavirus clusters bloom and fatalities mount world-wide. But as Christopher Moore and John Kaag write in The Uncertainty Principle, “Humans crave certainty. We long to know what will happen, what to believe, and how to […]


Coronavirus: Allaying Panic, Doctors Talking to Patients, Comparing COVID-19 to Seasonal Flu & Reaction to President Trump’s News Conference

Beyond the headlines and soundbites, the main effect from coronavirus seen thus far in the United States may be confusion. Who to believe. What to believe. And how best to prepare and think about this latest global threat right now. Here, we offer analysis and advice from the United States’ preeminent risk communication speakers and consultants, […]


Coronavirus/COVID-19: Implications for Commercial and Financial Contracts

The experts at Skadden weigh in on whether the epidemic constitutes force majuere as a legal basis for nonperformance under financial and commercial contracts. The outbreak of coronavirus (also known as COVID-19) is reportedly impacting global manufacturing, transportation and cross-border supply chains underpinning many aspects of international trade and commerce. Some companies are asserting that […]


As Coronavirus Spreads, Use Smart Communications to Spread Word on Your Plans

By Bruce Hennes, Hennes Communications New coronavirus headlines, tweets and Facebook posts are piling up by the moment: first U.S. death, new cases of unknown origin, updated travel advisories, outbreaks in new areas. This is how news of a virus spreads in the communications ecosystem in 2020, and it’s understandable if you’re wrestling with how […]


Why Should a Local School System (K-12) Reach Out To a Crisis Communications Firm?

By Stephanie York, JD, Vice President, Hennes Communications Q: Why should a local school system (K-12) reach out to a crisis communications firm? A:  Quick – What’s the single highest priority for a public, private, independent or parochial school?  It’s not education.  It’s safety.  And just one part of that safety net is making sure the […]


Schools Face Five Areas of Technological Risk

This article is written by attorney David Wolowitz, co-chair of the Education Law Group of McLane Middleton, P.A., with offices in New Hampshire and Massachusetts. While written for Wolowitz’ independent schools, it’s equally applicable to public, parochial and charter schools.   Strong digital use policies, trainings and behavioral standards can protect schools from these emerging […]


The Evolutionary Nature of Crisis Communications

From Anthony Spota, writing for Fair Observer: In an era when 280 characters can spur the demise or salvation of entire companies, so-called crisis communications has become an increasingly important and technically complex profession. Today’s successful specialists in this craft must be knowledgeable about a variety of topics including public relations, psychology, data science and […]


Humans are Hardwired to Dismiss Facts That Don’t Fit Their Worldview

From Adrian Bardon, Professor of Philosophy, Wake Forest University, writing for The Conversation. Something is rotten in the state of American political life. The U.S. (among other nations) is increasingly characterized by highly polarized, informationally insulated ideological communities occupying their own factual universes. Within the conservative political blogosphere, global warming is either a hoax or so uncertain as […]


FEMA & Emergency Management Partner Organizations Release “PrepTalk” on Lessons for Emergency Managers

PrepTalks are given by subject-matter experts and thought leaders to spread new ideas, spark conversation, and promote innovative leadership for the issues confronting emergency managers over the next 20 years. Each PrepTalk includes a video, discussion slides and resources. Today’s PrepTalk is Left in the Dark: Power Outages in an Interconnected World featuring Kate Konschnik, […]


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