small-logo
Need help now? Call 216.321.7774

What CEOs Should Know About Protecting Cyber Infrastructure

Edgard Capdevielle, writing in Chief Executive Magazine about cybersecurity, summed it up by stating, “To protect critical infrastructure and manage cyber risk associated with industrial operations, executives need to execute well across three dimensions: improve visibility, incorporate modern cyber defenses, and ensure preparedness in case an incident does occur.” The Department of Energy said, ““It […]


How Mayo Clinic Responded Directly to a Damaging News Report

By Carlin Twedt: No organization is immune from crises. A CNN report on Aug. 13 titled “Escape from Mayo Clinic” alleged that Mayo Clinic had held a patient against her will and refused her request to transfer to another hospital, an assertion that officials of the health care facility have strongly disputed. The crisis unfolded […]


Lanny Davis is More Proof That 2018 is Year of Lawyers Living Dangerously

From Jonathan Turley, writing for The Hill: For lawyers, it has been a year of living dangerously. The scandals swirling around Washington have left a pile of attorneys accused of false statements, leaks or other improper conduct. The latest casualty appears to be Lanny Davis, who just admitted to not only spreading a false story […]


Is the NFL Invincible?

It’s football season.  Does the National Football League still own Sundays? Rolling Stone write Ryan Bort interviewed author Mark Leibovich about his new book,‘Big Game.’  You can read their chat about Trump, Goodell and the dysfunctional group of billionaires presiding over America’s most popular sport here. The Reporter Who Won’t Let the NFL Go Off-the-Record […]


Crisis Management’s Hottest Communications Tool Today is a 19th Century Technology?

[by Howard Fencl, Hennes Communications] A crisis boils over in your company. Your employees and critical audiences are scattered all over the globe and you need to get important information to them before rumors or misinformation are plastered across social media platforms or reported in traditional media. What do you do? Push a message out […]


The Speed of Breaches and Other Bad News in Cybersecurity Incident Response

In this piece written for the D&O Diary, Paul Ferrillo, a partner in the New York office of the Greenberg Traurig law firm, examines the ways that an organization can respond well to a cyber incident. Years ago, when describing a “bad news” event, it was common to describe the situation to your colleague as […]


The Art of Eye Contact

We’ve said it before and we’ll say it over and over and over again:  eye contact is of paramount importance.  Here’s what Inc. Magazine had to say on the subject: As a communication specialist, I can tell you how to craft compelling presentations, share powerful stories, and build brand messages. All that work is worthless if […]


When A Video Isn’t The Whole Story

From Scott Simon at National Public Radio: We live in times of instant mass outrage. Someone does something, says something or is seen doing something and they can be demonized with a click. The next time you might be tempted, think of this: In the fourth inning of Sunday’s game between the Chicago Cubs and […]


When Legal Strategy Sparks Outrage and Torches Your Reputation

[by Howard Fencl, Hennes Communications] A lunatic methodically hauls a massive weapons cache into an MGM Resorts International hotel, the Mandalay Bay in Las Vegas. Over six days, unknowing hotel staff politely help him schlep his disguised gunnysacks to his suite. Thirty-two floors below, a country music festival on the Vegas Strip is in full […]


How LeBron James Mastered the Media

From Bryan Curtis, writing in The Wringer: After Game 3 of the NBA Finals, reporters surrounded Kevin Love in the Cavaliers’ locker room. ESPN’s Brian Windhorst stood at the group’s outer edge. This is an advantage of working for the Worldwide Leader; Windhorst can tap into the company’s boom mics and hear the interviews from […]


Contact Us

Your name Organization name Describe your situation Your phone number Your email address
Leave this as it is