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3 Ways to Clearly Communicate Your Company’s Strategy

By Constantinos C. Markides and Andrew MacLennan for Harvard Business Review A pilot once told us a story about an accident on an early morning flight in the 1950s. As the aircraft accelerated to take off, the captain noticed his flight engineer’s sullen expression and called out, “Cheer up, George.” But in his sleepy state, […]


Protecting Reputation: Steps to Take in the Face of Leaked Internal Memos

By Eric Rose writing for PR News… This recent headline would make any crisis communicator cringe: “Amazon’s plans to advance its interests in California laid bare in leaked memo.” The story, which unfolded through a leaked internal memo, shed light on Amazon’s growth strategy in the Southern California region and its 2024 internal community outreach plans. […]


Sanitizing Bad News

From our colleague, Annie Searle… Like practitioners in other disciplines that continue to evolve in a complex technological world, the maturity of risk managers varies widely. In recovering from the 2008 financial crisis, we’ve seen corporate managers rebrand themselves into this field or get promoted into it without necessarily understanding risk frameworks or methodologies.  There […]


Lawyers Should Not Rewrite Crisis Communications

Introduction by Bruce Hennes, Hennes Communications                                      Founded in 1989, Hennes Communications initially served as a full-service public relations firm. The landscape shifted dramatically following the 9/11 attacks when we pivoted to crisis communications and crisis management, becoming […]


Crisis at Kellogg’s: CEO Offers ‘Cereal for Dinner’ Economic Advice

From Thomas Mustac, writing for PR News… A fascinating case study on crisis communications is currently unfolding in the cereal aisle. It involves Kellogg’s, the global brand that brings Frosted Flakes, Rice Krispies and other cereal staples to supermarkets around the world. The crisis stems from a Kellogg’s marketing campaign, launched nearly two years ago, […]


Excellence in Operational Resilience – How to Lead, Follow and Guide the Way

Mike Janko is a good friend and colleague for those of us at Hennes Communications. Mike is one of the toughest guys we know. He even smiles – sometimes. What we can’t understand is why he isn’t stoop-shouldered, given the responsibilities he carries, 24 hours a day, 7 days a week. Mike works for The […]


True Thought Leaders Don’t Just Make Noise: They Drive Change

From our very good friend, Tony Jaques, Director of Issue Outcomes Pty Ltd, in North Melbourne, Australia… We all know and recognise them. Dial-a-quote CEOs and business leaders who love to be on TV and offer an opinion on every issue-of-the-day. Problem is they often mistake being provocative and controversial for making a thoughtful contribution to advancing […]


Defending Against Conspiracies Through Storytelling

NOTE:  The original title of this article is Defending Against Courtroom Conspiracies Through Storytelling.  We took the editorial liberty of removing “Courtroom” from the title of this introduction in the hope that non-attorneys will read this, too. Introduction by Bruce Hennes, Hennes Communications In 2024, misinformation continues to be a pervasive force across all sectors […]


How Public Schools Can Survive a First Amendment Audit

By Howard Fencl and Thom Fladung for Hennes Communications “Nothing in the Constitution requires the Government freely to grant access to all who wish to exercise their right to free speech on every type of Government property without regard to the nature of the property or to the disruption that might be caused by the […]


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