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Explainer: What Does ‘Off the Record’ Mean?

Note from Hennes Communications: Certainly, the information below is accurate.  However, we often warn our clients that going ‘off the record’ is fraught with danger.  It is particularly not advised if you don’t have a prior relationship with the reporter or if you don’t have previous experience using this technique.  What you see on TV […]


It’s 2022: Do You Know Where Your Audience Is?

By Howard Fencl, Hennes Communications Quick! A controversial issue is about to blow up your company’s reputation. There’s heated chatter among Twitter trolls. Reporters are poking around in your email box and voicemail. There’s trash talk building in conversations among your customers, vendors and suppliers out in the real world. How should you respond? Issue […]


Experiencing a Media Smear

We often counsel clients who have been wrongly accused to tell their side and do everything possible to get ahead of the story.  But sometimes, there aren’t any good choices, especially if the client’s most prized possession is his or her integrity.  While we can’t vouch for this man’s integrity, we thought this story was […]


How Sincere Is Will Smith’s Video Apology?

By Kareem Abdul-Jabbar Four months after slapping Chris Rock in front of millions of people, Will Smith has posted an emotional video apology asking for forgiveness and understanding. Undoubtedly, the question in many people’s minds is whether the apology is a sincere expression of remorse or a desperate attempt to salvage an imploding career. Following […]


Hennes Communications CEO Named to Lawdragon Global 100 Leaders in Legal Strategy and Consulting and the Lawdragon Hall of Fame

Bruce Hennes, Chief Executive Officer of Hennes Communications, was again named to the 2022 Lawdragon Global 100 Leaders in Legal Strategy and Consulting, the definitive guide to the experts in management, marketing, communication and recruiting most valued by law firm leaders. Hennes Communications, founded in 1989 and located in Cleveland, Ohio, is one of the […]


Journalists in Uvalde are Stonewalled, Hassled, Threatened with Arrest

By Arelis R. Hernández and Paul Farhi for The Washington Post UVALDE, Tex. — Journalists had been threatened with arrest for getting too close to the mourners, so Houston Chronicle reporter Julian Gill stayed in the designated media area when he reported on funerals the week after the massacre at Robb Elementary School. Nevertheless, a […]


The Skill Set That Got You Into the C-Suite Isn’t Necessarily the Skill Set You Need to Manage a Crisis

It’s a simple fact: Controversies today are tried in the Court of Public Opinion more often than the Court of Law. News now breaks first on social media, with traditional media sweeping Twitter, Facebook and YouTube for leads. Whether your organization is immersed in crisis or dealing with a hot-button issue, your news can quickly […]


15 Ways Social Media Fuels Violent Extremism

By Bridget Johnson for Homeland Security Today ISIS roared onto the social media landscape not with a gruesome beheading, but with a fluffy kitten. The beheadings would be infamously broadcast by the terror group, leading to scattershot social media bans followed by new accounts created by terrorists and their loyalists to replace and augment the […]


Making Media the Enemy Amid an ‘Information Crisis’ Won’t Restore Public Trust

Introduction by Bruce Hennes, Hennes Communications Along with the sheer horror and heartbreaking tragedy of the massacre at the Robb Elementary School in Uvalde, Texas, we have been witness to an “information crisis,” in the words of Marc Duvoisin, editor in chief of the San Antonio Express-News. As the Washington Post pointed out in a […]


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