small-logo
Need help now? Call 216.321.7774

How Well Are You Prepared?

No matter how meticulously prepared you are, you should be prepared for what Robert Jackson says below. “I used to say that, as Solicitor General, I made three arguments in every case. First came the one I had planned – as I thought logical, coherent, complete. Second was the one I actually presented – interrupted, […]


By | January 17, 2022 | Best Business Practices

Why Should a Government Agency Reach Out To a Crisis Communications Firm?

By Stephanie York, JD, Hennes Communications Any government agency should prioritize communicating truthfully, transparently, quickly and effectively, using traditional media, social media, the agency’s website and any other methods available. A serious issue or crisis ups the ante on communications. That’s when stakeholders most need correct and timely information.  That’s also when damaging misinformation and […]


You’re On Mute – How the Shift from In-person to Virtual Board Meetings Impacts Board Governance and Communication in Nonprofit Associations

From Theresa Hurley at the University of San Francisco… Because of the Covid19 pandemic meeting restrictions that started in March 2020, almost all nonprofit boards had to move to virtual board meetings. Through a literature review, expert interviews and a survey of nonprofit association Executive Directors, Chief Executive Officers and board members, this capstone explores […]


By | December 5, 2021 | Best Business Practices

Psaki Statement Offers a COVID Disclosure Guide for PR Pros

From Sophie Maerowitz, writing for PR News… Yesterday (Oct. 31), White House Press Secretary Jen Psaki disclosed that she contracted COVID-19. In a statement posted to Twitter and published by the Associated Press, Psaki shared the circumstances of her positive COVID test result, as well as the actions she has taken since. The timing and content of Psaki’s […]


Just Because You Don’t Believe in Conspiracy Theories Doesn’t Mean You’re Always Right

From Adrian J. Rivera, writing for The New York Times… Every so often, something so awful and senseless happens that it’s hard to fully absorb it. An apartment building collapses as residents sleep within. A movie star’s prop gun fires a real bullet on a film set, killing a young mother. A concert crowd morphs […]


How to Combat the Legal Response Syndrome

From our colleague in Australia, Tony Jaques, director of Issue Outcomes Pty Ltd… There’s a good reason why legal advice is important in crisis management. Because just about every crisis or potential crisis has a legal component. But at the same time just about no crisis or potential crisis is ever solely about legal matters. Failure to recognise that leads to […]


Why Should a Local School District or Independent/Parochial School Reach Out To a Crisis Communications Firm?

By Stephanie York, JD, Hennes Communications Q: Why should a local school district, an independent or parochial school reach out to a crisis communications firm? A:  Quick – What’s the single highest priority for a superintendent, head or board president?  It’s not education.  It’s safety.  And just one part of that safety net is making […]


Crisis Communication: 5 Steps for Damage Control

By Thom Fladung, Hennes Communications Attorney Andy Phillips, like many folks, looks back a bit wistfully at the “good old days.” “I wish it was back in the day where I could go home at 6 o’clock and sit down with the paper for a half hour,” says Phillips, whose practice at von Briesen & […]


Tough Calls: Is Your Loyalty to the Person, Office or Organization?

Editor’s Note:  This piece originally ran in the February 2018 of our Crisis Management Today newsletter.  We thought it worthwhile to run again. A frequent concern at Hennes Communications before and during the work we do for clients is to make certain we understand who our client actually is.  In most situations, it’s an institution, […]


Police Response to Astroworld Tragedy Shows Importance of Timing, Risk Management

John Guilfoil writes… The Astroworld Tragedy is gut-wrenching. Media reporting about it, especially a New York Times story today, reminds us how important professional journalism is to finding the truth behind a major incident. In the story, a source tells the Times that Houston Police Chief Troy Finner shared concerns about crowd control directly with performer Travis […]


Contact Us

Your name Organization name Describe your situation Your phone number Your email address
Leave this as it is