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Ten Things You Need to Know As a Woman In-House Lawyer (for Non-Lawyers, Too)

Here’s a list of ten things this writer has observed women lawyers don’t know or do as in-house counsel that their male counterparts seem to do quite well.  It is her belief that, over time, this has resulted in a widening of the gap between them, and, if women in-house counsel focus on these ten […]


Waffle House Delivers Masterclass in Crisis Management

By Nicole Schuman for PRNews It takes a pretty big event to close a national institution like Waffle House. Especially when it has its own disaster meter. Coined the “Waffle House Index,” it is not an official metric, yet government agencies such as FEMA use it. Unfortunately, Hurricane Ian challenged the index this week, causing […]


Disinformation Via Text Message is a Problem With Few Answers

By Kevin Collier for NBC News The biggest election disinformation event of the 2022 midterm primaries was not an elaborate Russian troll scheme that played out on Twitter or Facebook. It was some text messages. The night before Kansans were set to vote on a historic statewide referendum last month, voters saw a lie about how […]


How Gender Stereotypes Kill a Woman’s Self-Confidence

By Dina Gerdeman for Working Knowledge Women make up more than half of the labor force in the United States and earn almost 60 percent of advanced degrees, yet they bring home less pay and fill fewer seats in the C-suite than men, particularly in male-dominated professions like finance and technology. This gender gap is […]


What Not to Do When You Make a Mistake

By Amy McClurg for Thompson Hine Maybe you were lucky and opposing counsel was able to delete the inadvertent email you sent her before she read what would have inevitably blown your whole case. But what about for those lawyers who were not so fortunate? Did you commit malpractice? Do you anticipate hearing from disciplinary […]


The Evolution of Crisis Communications in Banking

By Kamyar Naficy, Founder and Principal, KNECTCOMMS, for International Banker   Banks are more vulnerable than ever to a wide range of potential crises. These crises are often exacerbated by 24/7 news cycles, volatile social media and unprecedented social, economic and geopolitical disruption. Against this backdrop, banks must shore up their crisis communications efforts if […]


The 9 Rules for True Apologies

By Harriet Lerner Ph.D. for Psychology Today   I’ve been studying apologies—and the people who can’t give them—for more than two decades. But you don’t need to be an expert on the subject to recognize when a bad apology flattens you. Here’s a list of the nine essential ingredients of a true apology. The next time you […]


Lawyers Should Not Rewrite Crisis Communications

Introduction by Bruce Hennes, Hennes Communications   Hennes Communications was founded in 1989 as a full-service public relations firm.  In 2001, after the 9/11 terrorist attacks, we became one of the few firms in North America focused exclusively on crisis management and crisis communications. Since then, we frequently work with attorneys, who tend to be the […]


Crafting the First Statement in Crisis Situations: What To Say and When to Say It

By Nora Jacobs, Hennes Communications   For organizations responding to sudden, catastrophic crisis events, one of the most challenging decisions to make involves determining what to say and when to say it. Wait until all the facts have been gathered and you risk not being part of the critical first news cycle, which often sets […]


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