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Want To Sell the CEO On A Crisis Communications Plan? Sell The Attorney First

Q: How do you convince leadership that creating a crisis communications plan is a good idea?  A: We get it. People don’t want to think about their businesses or organizations being thrown into a crisis because there’s been a data breach, or an allegation of sexual harassment, or an inappropriate social media post. And who […]


The College Bribery Scandal: Personal Conduct vs. Business Conduct

By Bruce Hennes, CEO, Hennes Communications The recent college bribery scandal is explosive.  Hollywood stars, famous sports coaches, parents doing “whatever is necessary” to help their kids, coveted slots going to the wealthiest instead of the most meritorious or deserving, this issue touches a multitude of contemporary issues. One facet of this issue that we […]


Thom Fladung, Managing Partner of Hennes Communications, Talks On-the-Record

Hear Thom Fladung, managing partner of Hennes Communications, talk to the Portage County Safety Council about crisis management here.  Hope you agree it’s worth the listen.


Tell the Truth & Tell It First

Can best practices for a garden center help your business or organization?  It sure can.  Read below. From GardenCenterMag.com: From local newspaper and television stories to social media reviews, coverage of your independent garden center sways the opinions of consumers interested in your store. When press is positive, everyone basks in the warmth. But when […]


A Lawyer, C.I.A. Analyst and a Crisis Management Specialist Walk Into a Bar…

By Bruce Hennes, CEO, Hennes Communications Before James Comey headed up the F.B.I., he served as general counsel of Lockheed Martin Corporation. While at Lockheed, he spoke at the National Security Agency about how studying law is similar to the education intelligence analysts receive. “You read a case and decipher…relevant facts, the [outcome] of the case…you are […]


The New Law of Litigation Communications: Your Case Will Now Be Heard – On Facebook

By Thom Fladung, Managing Partner, Hennes Communications The Court of Public Opinion is now in session. In fact, it’s always in session – on Facebook, Twitter, Instagram and other social media outlets. The practice of litigation communications or litigation public relations is young, as legal and communications matters go, emerging in the early 1980s, according to […]


Today’s Q&A: “No Comment”

How do you handle the situation where you’re dealing with a client whose attorney doesn’t want to issue a statement other than, “No Comment”? [By Stephanie York, JD, Hennes Communications] As an attorney, I understand the knee-jerk instinct to say “We don’t comment on pending litigation.” When we are faced with attorneys who counsel their […]


Jeff Bezos & The Enquirer: Extortion or Just Negotiations? That Slippery Slope

From our good friends at Thompson Hine, attorneys Tom Fehrer and Karen Rubin: Last week the media was abuzz with the allegations made against the National Enquirer by Jeff Bezos, the founder of Amazon and the owner of The Washington Post. The details in Bezos’ blog post about his ongoing dispute with the Enquirer and […]


How to Say ‘I’m Sorry,’ Whether You’ve Appeared in a Racist Photo, Harassed Women or Just Plain Screwed Up

Written by Lisa Leopold, Associate Professor of English Language Studies, The Middlebury Institute of International Studies at Monterey, Middlebury.   “I’m sorry.” These two words may seem simple, but the ability to express them when you’re in the wrong is anything but – particularly for those in the public eye. Virginia Gov. Ralph Northam, to […]


Q&A: On crisis communications and attorney-client protection

Q: How can my organization use legal privilege to protect sensitive information when we’re dealing with a communications firm and discussing with them a controversial issue or a crisis? A: [From Stephanie York, Hennes Communications:] You can never ensure that sensitive communications will fall under the attorney work product doctrine – ultimately, a judge must […]


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