small-logo
Need help now? Call 216.321.7774

Crisis Communications

Communicating During a Crisis

Your firm or agency is in trouble… your CFO has been arrested… hackers compromise confidential data… your product is recalled… a tank of toxic chemicals leaked and the plume is spreading… the pressure is on… the camera crew is at the door….

When it happens to you, your business or your agency, how will you tell your employees? Your customers and vendors? What will you say to your neighbors and local elected officials?

Hennes Communications has handled crisis communications for organizations of all types, including:

  • Product recalls
  • Health, safety and environmental concerns
  • Criminal and sexual misconduct
  • Financial and corporate controversies
  • Internet attacks and workplace issues

We can help you develop the appropriate strategy for responding to any crisis, large or small. We’ll work with you to develop appropriate messages and then help you put a strategy in place. We’ll help you identify the best methods to get the word out – face-to-face meetings, web postings, text messages, emails, letters, phone calls, social media, and traditional media. And then we’ll help you monitor reactions and respond appropriately.

Hennes Communications’ Crisis Communication SWAT Team is also adept at media relations. We can help you manage interactions with the media, both proactively and reactively.

Contact one of Hennes Communications’ crisis communications experts today.

Jeff Bezos & The Enquirer: Extortion or Just Negotiations? That Slippery Slope

February 15th, 2019

From our good friends at Thompson Hine, attorneys Tom Fehrer and Karen Rubin: Last week the media[...]

America’s Experts on the Biggest Threats and Challenges Facing Us in 2019

February 15th, 2019

From Homeland Security Today As a political standoff shut down the government for 35 days, homela[...]

Not For All of Our Readers -- Terror of Tomorrow: What Organizations Must Know to Share and Prepare

February 15th, 2019

From Homeland Security Today Gate 15’s David Pounder asked Homeland Security Today Managing Edito[...]

How to Say ‘I’m Sorry,’ Whether You’ve Appeared in a Racist Photo, Harassed Women or Just Plain Screwed Up

February 15th, 2019

Written by Lisa Leopold, Associate Professor of English Language Studies, The Middlebury Institute o[...]

“Working in an organization that manages a high level of risk every day means that the potential for a crisis is always with us, no matter how much we try to prepare. Knowing the staff at Hennes Communications is just a phone call away has made a huge difference to us. Your immediate response, expert guidance, understanding of our mission and genuine concern for the well-being of the organization is truly invaluable. I’m so grateful for your past help and glad to know you will be there for us whenever you’re needed!”
Nancy J. Kortemeyer Asst. VP - Marketing & PR Beech Brook, Cleveland Read more testimonials

Contact Us

Your name Organization name Describe your situation Your phone number Your email address
Leave this as it is

Subscribe to Our Crisis Management Today Newsletter

* indicates required

We promise we will never sell or distribute your name or contact information.

View Newsletter Archive