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Florida School Board Association Partners with Hennes Communications to Provide Issues Management Crisis Management & Communications Services to Members

There are scores of reasons why your district can be thrust into the news. Lawsuit…sports controversy…social media threats…active shooter… board-superintendent clash…criminal accusation…discrimination complaints…diversity issues…FERPA or HIPAA violation…fiscal mismanagement…protest… sexual misconduct…student newspaper story…challenging conversations… testing controversy…union grievance/strike… Suddenly, there’s a TV crew in the parking lot, your local newspaper is on Line One and the situation […]


7 Tips for Organizational Resilience All Year Round

From Mitch Mitchell, writing for Security Magazine… History has taught security teams that crisis situations can happen at any time and more frequently than anyone can anticipate. However, when a crisis does occur, organizations find themselves in a situation where survival is the main focus — the unprecedented disruption caused by the COVID-19 pandemic being […]


A Summer Assignment for Educators: Learn From the Pandemic

By Thom Fladung, Hennes Communications School leaders have earned the looming summer break. They now have lived through two school years – 2020-21 and 2021-22 –  unlike any others, featuring the continuation of a public health pandemic, the most hyper-charged political atmosphere in memory and social justice issues that roiled the nation. Their reward: Start […]


Who Should Take the Lead in a Crisis?

With no barriers to entry, every public relations firm in the U.S. – and many around the world – now appear to offer “crisis communications.” They don’t. At least, all of those who claim to don’t. Crisis work requires a different – and often counterintuitive – skill set from the traditional practice of public relations.  […]


The Best Guide to Spotting Misinformation Online

The Poynter Institute is a global leader in journalism.  It is the world’s leading instructor, innovator, convener and resource for anyone who aspires to engage and inform citizens.  Poynter champions freedom of expression, civil dialogue and compelling journalism that helps citizens participate in healthy democracies. Poynter prepares journalists worldwide to hold powerful people accountable and promote […]


For Spotify, ‘The Joe Rogan Experience’ is an Object Lesson In Fumbling Crisis Communications

Thom Fladung, Hennes Communications Spotify, the streaming service that provides music and podcasts to hundreds of millions of users, has lately been providing a different service: A guide to mishandling a reputational crisis. For almost a month now, Spotify has lurched from one thorny situation to another centered on the popular “Joe Rogan Experience” podcast, […]


Why Spotify Can’t Afford to Lose Joe Rogan

From Ashley Carman, writing for The Verge… You’ve probably seen this by now, but to catch you up if not: On Monday, Neil Young issued an ultimatum to Spotify: keep Joe Rogan or me. It can’t have both on the service. “I am doing this because Spotify is spreading fake information about vaccines — potentially causing death […]


CBS and Elio’s Cleanly Elude Brian Williams and Sarah Palin Incidents

By Seth Arenstein, PR News… PR pros hope there are few evenings like last night (Jan. 24). Relying on anonymous sources, CNN’s Oliver Darcy reported that CBS approached erstwhile MSNBC and NBC star Brian Williams with a job offer. Twice Williams was pitched on anchoring “The CBS Evening News.” Rehabilitated on MSNBC’s “11th Hour,” Williams left that post last month. Officially […]


To Rebuild Trust, CDC Should Consider Going Back to What Used to Work Well: Subject Matter Experts Explaining Complexities Candidly for As Long As It Takes

Do you remember the 2009 swine flu pandemic, also referred to by the media as the H1N1 flu?  I remember two things quite distinctly: As this flu crossed borders, infecting 700 million to 1.4 billion people — or 11 to 21 percent of the global population of 6.8 billion at the time — thankfully, the […]


Why Should a Government Agency Reach Out To a Crisis Communications Firm?

By Stephanie York, JD, Hennes Communications Any government agency should prioritize communicating truthfully, transparently, quickly and effectively, using traditional media, social media, the agency’s website and any other methods available. A serious issue or crisis ups the ante on communications. That’s when stakeholders most need correct and timely information.  That’s also when damaging misinformation and […]


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