Tony Jaques, Director of Issue Outcomes Pty Ltd, is both colleague and friend. Writing from Australia, he offers solid advice about when to speak – and when not to speak. Let’s see what he has to say… When you’re in the public spotlight over a high-profile issue, the first question is often: “What shall we […]
By Mike McLean for PRNews Even the biggest companies aren’t entirely self-sustaining. They require a network of vendors and partners to grow and maintain their everyday operations, and with an extended network comes an extended realm of risk. Even with long-standing, trusted partners, you need to remember that their problems can become your own. In […]
By Michael Blanding for Harvard Business School A co-worker accuses you of lying during an important client meeting, and you’re furious because you didn’t lie. Expressing that anger, however, isn’t the best way to prove your innocence, according to new research. “People may misinterpret that anger as a sign of guilt,” says Harvard Business School […]
By Bruce Hennes, Hennes Communications Before James Comey headed up the F.B.I., he served as general counsel of Lockheed Martin Corporation. While at Lockheed, he spoke at the National Security Agency about how studying law is similar to the education intelligence analysts receive. “You read a case and decipher…relevant facts, the [outcome] of the case…you are drilled […]
Hennes Communications, one of the few firms in N. America focused exclusively on crisis communications, proudly announces the appointment of Bruce Hennes as Research Assistant Professor at the Scripps College of Communication at Ohio University. Bruce Hennes, CEO of Hennes Communications, brings a wealth of experience and expertise to his new position. Recognized as one […]
University Teams with Crisis Communications Firm in New Offering Did you attend a crisis communications seminar taught by Bruce Hennes, Thom Fladung or Stephanie York and Hennes Communications in the last few years? If so, read below for information about how you can receive one free credit hour (valued at $525) towards a graduate certificate […]
By Thom Fladung, Hennes Communications At Hennes Communications, we often tell clients that they have an attorney for the Court of Law. But they have us for the Court of Public Opinion. And those two courts often require different – and at times conflicting – strategies. Attorneys have persuasive arguments for tailoring a strategy completely around […]
Our good friend and colleague, Dr. Tony Jaques, is a prolific writer and commentator on risk, issues and crisis management. Based in Melbourne, Australia, he consults and has written three books in the field, also producing his must-read newsletter, Managing Outcomes. Tony’s latest book is titled Ten Things Law School Doesn’t Teach About Crisis Management. […]
By Allison Braley for PRNews The role of a communications professional in pop culture is often reduced to a “fixer” who goes as far as hiding bodies (see: “Scandal“), a glorified party planner (see: “Sex and the City” or “The Hills”), or most commonly, a nameless, harried, go-between shouting “no comment” into an open mic. If […]
By Bruce Hennes, Hennes Communications Cancel culture is a movement aimed at ostracizing, discrediting and “deplatforming” individuals and companies for behavior or transgressions deemed offensive. According to Wikipedia, cancel culture is a controversial topic that exacerbates political polarization, with arguments from two opposing sides. One side argues that it gives a voice to marginalized communities […]