By Cheryl Winokur Munk for WSJ Pro Several nursing homes and eldercare facilities have suffered cyberattacks in recent months, with hackers stealing the personal, financial and medical information of a vulnerable population. Providers that cater to the elderly are particularly susceptible to data theft and attacks by ransomware gangs. These facilities often lack sophisticated cyber […]
By Matt Watkins for The Chronicle of Philanthropy Polarization isn’t just reshaping national politics. It’s reshaping how nonprofits talk to the people they serve, the partners they need, and the communities they hope to bring together. Every day, strategic plans collapse over a single phrase. Funders and grantees misinterpret each other’s intent. Communications campaigns spark […]
For the third consecutive year, Hennes Communications has been named one of the top U.S. crisis communications firms by Chambers and Partners, the world’s leading independent legal research and rankings organization. Hennes Communications is one of only 20 communications consultancies in the United States included in the prestigious 2025 Chambers Crisis & Risk Management guide. […]
Introduction So far in 2024, Hennes Communications supported over 50 school districts navigating crises from sexual misconduct to labor disputes, social media backlash and book bans. Schools today are vulnerable, highly scrutinized, and operating amid cultural polarization and pandemic fallout. These institutions must speak up, addressing issues head-on for teachers, staff, students and parents, instead […]
In recent years, it seems nearly every PR firm now claims to offer crisis communications. If an agency already sells marketing plans, product launches, social media, branding, employee engagement, investor relations, and digital marketing — it’s all too easy to simply add “crisis communications” to the list, often without experienced professionals to back it up. […]
Crisis communications is a sub-specialty of the public relations profession that is designed to protect and defend an individual, company, or organization facing a public challenge to its reputation. Crisis communications is aimed at raising awareness of a specific type of threat, the magnitude, outcomes, and specific behaviors to adopt to reduce the threat. – Wikipedia Over the last […]
By Robert Hall for The Times The cyberattack on Marks & Spencer in the UK and power failures in Spain and Portugal show that disruption can occur at any time to companies and countries alike. No matter what the causes, the results can be catastrophic in both financial and societal terms. As we can all […]
By Marc Hill for Domestic Preparedness Training is an important aspect of the careers of first responders. How that training is delivered will depend a great deal on the knowledge, skills, and abilities of the instructor or speaker. A trainer speaking to new first responders should assume only a basic level of understanding and skill […]
From our colleague and good friend in Australia, Tony Jaques, Director of Issue Outcomes Pty Ltd… The financial impact of any crisis is high, and new research suggests it will only get higher. The Crisis 300 index, just released by reputation consultants SenateSHJ, tracks over 300 crises and reveals that share value plummets by an […]
By Dan Stoneking, Dr. Joseph V. Trahan III, Scott Thomsen, and Justin Graney, writing for Homeland Security Today In all the years that we’ve published Crisis Communications Today, we don’t believe we’ve ever written “This is a MUST-READ.” This one is. Which came first, the classroom or the disaster? It doesn’t matter. They are interwoven […]