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Disney Attacks Scarlett Johansson Instead of the Facts

From Tom Weidlich and Eric Rose writing for PR News… Actor Scarlett Johansson’s lawsuit against the Walt Disney Company is turning out to be a blockbuster. Yet, the company’s response is eliciting mostly thumbs-down reviews and providing an example of bad litigation communication. To its credit, Disney responded promptly and publicly. On the down side, […]


The Right (And Wrong) Way To Apologize For Dumb Things You Said Online

By Brittany Wong, writing for HuffPost… The Celebrity Apology™ is having a moment, with famous person after famous person apologizing for stupid things they said online in years past. Just this year we’ve had journalist Alexi McCammond apologize (and resign from a Teen Vogue editor-in-chief position) for anti-Asian and homophobic tweets. We’ve had Chrissy Teigen apologize for cyberbullying and Billie […]


7 Questions to Ask Before Hiring a Crisis Communications Firm

By Bruce Hennes, Hennes Communications This article first appeared in the National Law Journal   Crisis communications is a sub-specialty of the public relations profession that is designed to protect and defend an individual, company, or organization facing a public challenge to its reputation.  Crisis communications is aimed at raising awareness of a specific type of threat, the magnitude, […]


Five Ways to Network at a Barbecue and Not Get Burned

By Mike O’Horo, writing for Attorney at Work… As invitations begin to roll in for social events this post-pandemic summer, here’s a refresher from “coach” Mike O’Horo on how to handle yourself when you meet someone for the first time — or after a long time.  As summer approaches, social schedules ramp up with graduation parties, barbecues, golf outings, […]


The New Rules of Risk

From C.J. Prince writing for Chief Executive… One thing is certain coming out of 2020: The global pandemic and recession will be followed by new challenges in the years to come—and if the past year-plus has taught boards anything, it’s that they have to find better ways to forecast those financial and non-financial risks and […]


7 Questions to Ask Before Hiring a Crisis Communications Firm

By Bruce Hennes, Hennes Communications Crisis communications is a sub-specialty of the public relations profession that is designed to protect and defend an individual, company, or organization facing a public challenge to its reputation.  Crisis communications is aimed at raising awareness of a specific type of threat, the magnitude, outcomes, and specific behaviors to adopt to reduce the threat. […]


New Free Speech Rules For Schools in a Snap(chat): Assessing the Supreme Court Decision

By Thom Fladung/Hennes Communications The recent U.S. Supreme Court ruling on free speech for students in the social media era at least established this: You can give your school the finger. Beyond that, the main takeaway seems to be that social media remains a place potentially fraught with peril – for students, schools and everyone […]


If You Mess Up, Fess Up: HBO Max Nailing Crisis Management

By Howard Fencl/Hennes Communications Who doesn’t love HBO Max? It’s where Wonder Woman and Aquaman hang out. You can catch Kate Winslet in “Mare of Easttown” or slog through “Harry Potter and the Sorcerer’s Stone” with your kids for the umpteenth time. So, what’s all the buzz about HBO’s new “Integration Test Email #1,” which […]


Sports Writers Could Ditch the ‘Clown Questions’ and Do Better When it Comes to Press Conferences

Nicole Kraft, professor of sports journalism at The Ohio State University, writing for The Conversation… LeBron James had enough. During the press conference after Game 1 of the 2018 NBA finals, James was questioned repeatedly by ESPN’s Mark Schwartz about the mental state of teammate J.R. Smith, whose final-seconds rebounding blunder contributed to a Cleveland Cavaliers overtime loss. […]


This is What You Say When You Talk with Your Hands

By one of our favorite communications consultants, Carol Kinsey Goman, Ph.D., writing for CommPro… The body language question I’m asked the most when people are preparing to make a presentation is: “What should I do with my hands?” My answer? “Use them.” Research shows that audiences tend to view people who use a greater variety […]


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