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Workplace Conflicts? 5 Tips to Improve Communication

By Kiely Kuligowski for Business News Daily Use these five communication strategies to effectively resolve workplace conflict. Unresolved conflict can impact your company culture, employee performance and retention and bottom line. Workplace conflict is often the result of poor communication. Use clear communication strategies like active listening to resolve workplace conflict. This article is for […]


Communicating Through a Corporate Restructuring

By Denton’s… Just before Thanksgiving last year, the owner of a furniture company in Ohio texted and emailed all of his almost 3,000 employees during the night, informing them that their services were no longer required and the company was going bankrupt. He then flew to Paris for a holiday. No one knew where he […]


How to Communicate Before, During and After Layoffs

By Sean Devlin for PR Daily With all the news of economic turmoil and layoffs at major companies in the news lately, it’s hard not to think of how these job cuts were communicated to employees. According to recent reports, Google employees were told via email, with some getting the news at 3 a.m. local time, that […]


Companies Aren’t Prepared for Today’s Crisis Landscape

By Dave Fleet for PR Daily Businesses are navigating an unprecedented set of business and societal challenges. From the lingering impacts of the global pandemic to supply chain disruptions, the rippling effect of Russia’s invasion of Ukraine, the energy crisis, rising costs of living, to new expectations around racial justice and diversity and debates on […]


How Companies Can Find Their Authentic Voice Amid Crisis

By Kristi Knight for Ragan A few short years ago, sending a corporate communication to our employees about personal and political issues such as women’s reproductive rights, gun control, police violence, or other culturally and emotionally charged topics felt taboo. Now, it’s not only normal — it’s expected. The workforce is changing. It’s younger and […]


3 Traits Successful Entrepreneurs Rely On During Times of Crisis

By Nick Sonnenberg for Inc. It’s no secret that we’re currently facing the possibility of an economic downturn. And the reality is that business leaders need to be resilient if they want to make it through unscathed. There are plenty of ways to prepare for situations like these, but shifting your mindset can be just as powerful as any business […]


When an Employee Threatens your Company’s Reputation

By David Ball for O’Dwyer’s As business culture changes as a result of both the pandemic and generational shifts, employees can easily act in ways that, while acceptable some years back, are wholly unacceptable today. When that happens, the C-suite must act quickly to prevent reputational damage. The Wall Street Journal recently wrote of the firing of […]


Mastering the Zoom Apology

By Bruce Hennes & Nora Jacobs, Hennes Communications A CEO, executive director, bar association president or other business executive has to apologize or speak about something very important. The stakes are high – and the apology is going to have to be done using Zoom or another virtual platform. Under any circumstance, delivering an effective […]


How to Keep a Change From Becoming a Crisis

By Linda Varrell for Mainebiz Over the past year, I’ve received twice as many calls for crisis communications than in the 15 years since I launched Broadreach Public Relations. And none of them had anything to do with COVID. In some of the cases, organizations were already in the throes of Def Con One, worst-case […]


Preparing to Announce Layoffs in a Virtual Meeting

By Kathryn Janicek for Harvard Business Review Alongside meetings, job interviews, and even social events, layoffs have entered the virtual era. It was, after all, inevitable. In a recent McKinsey study, 35 percent of respondents reported that they were able to work remotely full time. Logic follows that when someone works remotely, they can be laid off remotely, too. […]


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