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Absorb Chaos, Transform It Into Calm and Give Back Hope

From Amy Boone, writing for Ethos3: At times, we are called to give presentations about new products or policies. Other times, we might be asked to inspire or challenge our audience members. But other times, we are called to speak into times of crisis. Maybe a business is losing revenue and the forecasted future is […]


Lawyers, Demigods, Outrage Management & Crisis Communications

By Thom Fladung, Hennes Communications At Hennes Communications, we often tell clients that they have an attorney for the Court of Law. But they have us for the Court of Public Opinion. And those two courts often require different – and at times conflicting – strategies. Attorneys have persuasive arguments for tailoring a strategy completely around […]


A Sobering Study About the Allure of Fake News

By Thom Fladung/Hennes Communications Fake news has existed virtually since humans began to communicate. In the case of the United States, it’s existed since before we were the United States. You may have heard of one of its most skilled practitioners: Benjamin Franklin. In 1782, working on a homemade printing press in a Paris suburb, […]


Sex Up the Truth to Battle Fake News

by Howard Fencl, Hennes Communications. Lies cut deeper and travel faster across social media than the truth, and it seems there is little truthsayers can do about it, according to M.I.T. data scientists in a new study published this week in Science. “The effects were more pronounced for false political news … We found that […]


You Took a PPP Loan. Now Get Ready to Talk About It.

By Bruce Hennes, Hennes Communications Late on Tuesday, December 1, The U.S. Small Business Administration released detailed information about the borrowers who received loans from the federal government’s $659 billion Paycheck Protection and Economic Injury Disaster Loans Program.  The information released includes the names, precise amounts, addresses, industry codes, and lender information for the COVID-19 relief […]


10 Lessons From CEOs on How to Manage Corporate Reputation in a New Era of Activism

By Denise Brien, writing in FastCompany: A changing landscape of social, political, and business dynamics is creating a new set of challenges for CEOs. Corporations and their hard-won reputations now have as much to gain as they have to lose from sudden changes in perception. To gain a deeper understanding of the challenges and opportunities […]


Do You Have Leadership Presence?

By Carol Kinsey Goman: Leadership presence is a blending of attitudes, qualities, and behaviors that send all the right signals and makes you stand out from your peers. But leadership presence isn’t automatically assigned to you because you have a leadership title, advanced technical skills, or a high-level of leadership potential — and it’s not […]


It’s High Season for CLE’s

It’s High Season for Continuing Legal Education Seminars TV News & The Law December 4 – 2 hours of CLE Co-Sponsored by The Cleveland Metropolitan Bar Association, Hennes Communications and the Cleveland Jewish News Moderator:  Howard Fencl, Hennes Communications Panelists:  Adam Shapiro, former Cleveland TV news anchor, Yahoo Finance; Lynna Lai, reporter & weekend anchor, […]


Ad Council’s Challenge: Persuade Skeptics to Believe in COVID Vaccines

Introduction by Bruce Hennes, Hennes Communications. Persuading skeptics to take the COVID vaccine shouldn’t be this difficult.  From the polio vaccine in the 1950’s  and ’60’s (anyone remember SOS – Sabin Oral Sunday ?) to H1N1, the Centers for Disease Control and Prevention has carefully crafted messages to help the public understand important public health […]


A Key to Helping Clients Make Better Decisions During Crisis

From Wikipedia:  A crisis (from the Greek κρίσις – krisis; plural: “crises”; adjectival form: “critical”) is any event that is going (or is expected) to lead to an unstable  and dangerous situation unstable and dangerous situation affecting an individual, group, community, or whole society. Crises are deemed to be negative changes in the security, economic, […]


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