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Saying “No” in a Storm: What Lawyers and Crisis Advisors Share

By Bruce Hennes, Hennes Communications Before James Comey headed up the F.B.I., he served as general counsel of Lockheed Martin Corporation. While at Lockheed, he spoke at the National Security Agency about how studying law is similar to the education intelligence analysts receive. “You read a case and decipher…relevant facts, the [outcome] of the case…you are drilled […]


The AI Era Is Here – How Schools Can Communicate About It Intelligently

By Thom Fladung, Hennes Communications “Skate to where the puck is going to be, not where it has been.” — Hockey legend Wayne Gretzky The puck, in this case, is artificial intelligence, or AI as it has become ubiquitously known. Your school probably is using AI or will be soon. Think now about how AI […]


Campbell’s Leaked Audio Spells ‘Mmm! Mmm! Trouble!’

By Thom Weidlich for PRCG | Haggerty LLC When a recording leaked of a Campbell’s Co. executive spewing racist comments and disparaging his company’s products, the soup maker sprang into action and responded with force. It took the matter very seriously. But the episode may also suggest a culture that doesn’t encourage employees to warn […]


Your Inspirational Messaging Is Making People Angry (Here’s What Works Instead)

By Adam Probolsky Most Americans are not trying to get to the “shining city on a hill.” They can’t see “a thousand points of light.” They do not believe it’s morning in America.” But it gets worse, recent national polling shows that just 54% of us have a positive view of capitalism – it’s down […]


7 Questions to Ask Before Hiring a Crisis Communications Firm

Crisis communications is a sub-specialty of the public relations profession that is designed to protect and defend an individual, company, or organization facing a public challenge to its reputation. Crisis communications is aimed at raising awareness of a specific type of threat, the magnitude, outcomes, and specific behaviors to adopt to reduce the threat.           […]


The Mass Shooting Playbook

Introduction by Bruce Hennes, Hennes Communications… Every issue of Crisis Communications Today is written with one hope: to teach and give our readers usable, do-able information. Unfortunately, we know the reality many of you live with every day: the threat of a mass shooting is no longer theoretical for city halls, schools, colleges, hospitals and […]


Faith-Based and Volunteer Partnership Resources

Fires, tornadoes, floods, hurricanes, earthquakes, arson and active shooters can all affect houses of worship. With incidents occurring with little to no warning, many houses of worship are developing and updating plans and procedures to ensure the safety and security of their congregations, staff, and facilities. Training and planning exercises may enhance the disaster preparedness – […]


Getting Ahead In The Age Of Rage

By Christine Haughney Dare-Bryan, writing for Provoke Media PR officials offer their greatest wisdom on how to lead through angry times. CHICAGO — There’s no debate that society is living through an “age of rage” — from the murder of health care executives to the polarizing political debates that dominate news headlines. But at Provoke […]


PRovokeGlobal: Inside The Global Phenomenon Of The Chicago Bulls Brand

By Diana Marszalek for PRovokeGlobal CHICAGO — Nearly 30 years after Michael Jordan last played for the Bulls, the team remains one of the most recognizable sports brands in the world, its logo still seen everywhere as proof of lasting appeal. At PRovoke Media’s Global Summit Monday in Chicago, Chicago Bulls VP of communications Patrick […]


What to Do When Your Company Outage Makes Headlines

By Julianna Jacobson, writing for PR News In the last few days, major platforms relying on AWS experienced widespread outages, leaving users locked out, brands scrambling internally and support teams overloaded with frustration they didn’t create but are expected to fix. What happened was bigger than a technical disruption: it was a trust disruption. And when your company […]


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