By Matt Watkins for The Chronicle of Philanthropy Polarization isn’t just reshaping national politics. It’s reshaping how nonprofits talk to the people they serve, the partners they need, and the communities they hope to bring together. Every day, strategic plans collapse over a single phrase. Funders and grantees misinterpret each other’s intent. Communications campaigns spark […]
By Bruce Hennes, Hennes Communications When it comes to crisis communications, no amount of spin can repair the damage caused by poor judgment at the top. By now, you’ve probably seen the viral clip. At a Coldplay concert, in front of tens of thousands of fans, the stadium’s KissCam landed on Andy Byron, CEO of […]
For the third consecutive year, Hennes Communications has been named one of the top U.S. crisis communications firms by Chambers and Partners, the world’s leading independent legal research and rankings organization. Hennes Communications is one of only 20 communications consultancies in the United States included in the prestigious 2025 Chambers Crisis & Risk Management guide. […]
By Thom Weidlich for PRCG | Haggerty LLC A fatal fire at an assisted-living facility in Fall River, Massachusetts, brought quick response, including communications, from many people and organizations. Unfortunately, the most disappointing response came from the company that runs the residence. The five-alarm fire broke out Sunday night at Gabriel House (pictured), an assisted-living facility with […]
From Managing Outcomes Below, another excellent essay from our good friend in Australia, Tony Jacques… In a world disoriented by misinformation and disinformation, old fashioned spin still lurks to contaminate public relations and communication. Unlike misinformation – unknowingly sharing statements that are false – and disinformation – deliberately creating statements intended to mislead – spin […]
From Managing Outcomes Once again, we turn to our colleague, Tony Jacques, in Australia for comment… When two airline CEOs gave almost identical responses to fatal aircraft crashes, the obvious question is, what does that say about the sincerity of the message? And are template crisis statements undermining CEO reputation? In the wake of this […]
By Matthew Fagiana for Police1 More than 1,260 law enforcement professionals responded to Police1’s fifth annual “What Cops Want” survey. The vast majority — 1,235 — were sworn officers working in agencies of all sizes across the country. What they shared wasn’t surprising for anyone who’s been on the street lately, but it was still […]
In recent years, it seems nearly every PR firm now claims to offer crisis communications. If an agency already sells marketing plans, product launches, social media, branding, employee engagement, investor relations, and digital marketing — it’s all too easy to simply add “crisis communications” to the list, often without experienced professionals to back it up. […]
By Nicole Teidi for PRNews When King Charles III addressed Canada’s Parliament in May, the moment may have seemed ceremonial, even routine. But for communications professionals, it offered a masterclass in soft power and symbolic messaging. At a time of rising tension between the United States and Canada over trade disputes, energy policy and shifting geopolitical alliances, […]
Crisis communications is a sub-specialty of the public relations profession that is designed to protect and defend an individual, company, or organization facing a public challenge to its reputation. Crisis communications is aimed at raising awareness of a specific type of threat, the magnitude, outcomes, and specific behaviors to adopt to reduce the threat. – Wikipedia Over the last […]