Introduction by Bruce Hennes, Hennes Communications Cat YouTube? Happy Dog TV? Relax My Cat? DOGTV? If you’re thinking, “What on earth does Cat YouTube have to do with crisis communications?”, that’s exactly why this New York Times piece belongs here. Because at its core, it’s a story about audience. We spend our professional lives trying […]
By Ethan Mollick for One Useful Thing I have written eight of these guides since ChatGPT came out, but this version represents a very large break with the past, because what it means to “use AI” has changed dramatically. Until a few months ago, for the vast majority of people, “using AI” meant talking to […]
By Justin Snair, Sarah K. Miller and Emma Erwin, writing for the Texas Division of Emergency Management and DomesticPreparedness.com Bad alerts can cost lives. Jargon, acronyms and unclear actions waste precious characters. This article shows how emergency managers, researchers and technologists are using generative AI to build evidence-based, multi-platform warning messages with built-in readability and […]
By Linn F. Freedman , Robinson & Cole LLP On December 19, 2025, the Federal Bureau of Investigation (FBI) published an Alert warning the public that it has data from as far back as 2023 that “malicious actors have impersonated senior U.S. state government, White House, and Cabinet level officials, as well as members of Congress to […]
By Thom Fladung, Hennes Communications “Skate to where the puck is going to be, not where it has been.” — Hockey legend Wayne Gretzky The puck, in this case, is artificial intelligence, or AI as it has become ubiquitously known. Your school probably is using AI or will be soon. Think now about how AI […]
Crisis communications is a sub-specialty of the public relations profession that is designed to protect and defend an individual, company, or organization facing a public challenge to its reputation. Crisis communications is aimed at raising awareness of a specific type of threat, the magnitude, outcomes, and specific behaviors to adopt to reduce the threat. […]
By Victor Fiorello, writing for Philadelphia Magazine… I have a thick skin. You have to if you decide to be a journalist, particularly these days, when the hatred and vitriol against the media is palpable, endemic, and fostered by some of the most powerful people in the world. You add to that the cesspool that […]
By Christine Haughney Dare-Bryan, writing for Provoke Media PR officials offer their greatest wisdom on how to lead through angry times. CHICAGO — There’s no debate that society is living through an “age of rage” — from the murder of health care executives to the polarizing political debates that dominate news headlines. But at Provoke […]
First-in-Nation System Encourages Ohioans to See Something – then Say Something OR Send Something Ohio has launched Safeguard Ohio, the nation’s first AI-powered suspicious activity reporting app, streamlining how citizens share tips with law enforcement. By enabling anonymous submissions of photos, videos, and details in real time, the system enhances threat detection, improves investigative quality, […]
For the third consecutive year, Hennes Communications has been named one of the top U.S. crisis communications firms by Chambers and Partners, the world’s leading independent legal research and rankings organization. Hennes Communications is one of only 20 communications consultancies in the United States included in the prestigious 2025 Chambers Crisis & Risk Management guide. […]