Tony Jaques, Director of Issue Outcomes Pty Ltd, is both colleague and friend. Writing from Australia, he offers solid advice about when to speak – and when not to speak. Let’s see what he has to say… When you’re in the public spotlight over a high-profile issue, the first question is often: “What shall we […]
From wildfires in Hawaii to hurricanes in Florida, and sweltering heat, ice storms, boil-water notices, tornadoes, and extended service outages everywhere in between, 2023 has provided many crises (or near crises) on which utility communicators must communicate. That’s why we sat down with Thomas Fladung (left), managing partner at Hennes Communications, a crisis communications firm, to assess the current state of […]
Are you a mid-career professional seeking to boost your career prospects and make a real impact in the world of crisis communication? Ohio University’s Scripps College of Communication has an exciting opportunity that could transform your future. In partnership with Hennes Communications, they’re offering a unique chance to earn graduate certificate credit in crisis communication. […]
By Bruce Hennes, Hennes Communications Cancel culture is a movement aimed at ostracizing, discrediting and “deplatforming” individuals and companies for behavior or transgressions deemed offensive. According to Wikipedia, cancel culture is a controversial topic that exacerbates political polarization, with arguments from two opposing sides. One side argues that it gives a voice to marginalized communities […]
In their new book “The Cancel Culture Curse: From Rage to Redemption in a World Gone Mad,” co-authors Evan Nierman and Mark Sachs, crisis management experts at Red Banyan, examine the debate surrounding cancel culture. Cancel culture is a movement aimed at ostracizing, discrediting and “deplatforming” individuals and companies for behavior or transgressions deemed offensive. […]
From The Soufan Center The Federal Bureau of Investigation (FBI) discovered additional classified documents at a residence belonging to U.S. President Joseph Biden during a January 20 search. The search is part of an ongoing investigation into the president’s possible improper storage or handing of classified materials. A lawyer for former U.S. Vice President Mike Pence […]
Introduction by Nora Jacobs, Hennes Communications Over the years, we’ve helped a number of organizations announce management transitions involving their CEO – a change that, even when well-planned – requires carefully crafted communications in order to minimize distractions, concerns and disengagement among stakeholders. Most often, we work closely with the board chair and board leadership […]
Precision can be described as the quality, condition or fact of being exact and accurate. Precision is essential, precision is intricate, and precision is beautiful; more than anything else, precision is necessary. […]
By Bruce Hennes, Hennes Communications Public officials, CEOs, executive directors and members of for-profit and non-profit boards have a responsibility to their stakeholders to plan for situations that will imperil life, limb and the ability of their organizations to fulfill their missions. In the immediate aftermath of a major incident, such as a mass shooting […]
It was indeed the slap heard ’round the world. But if you’re looking for Hollywood gossip, look elsewhere. Instead, let’s look at the situation from the crisis management point of view. Here’s how I saw it: If you’re a high-power celeb and you sit in the front row of the Academy Award ceremonies, you are […]