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What the Stockdale Paradox Tells Us About Crisis Leadership

From Boris Groysberg and Robin Abrahams writing for the Harvard Business School: “You must never confuse faith that you will prevail in the end—which you can never afford to lose—with the discipline to confront the most brutal facts of your current reality, whatever they might be.” — Admiral James Stockdale. In August, while most developed […]


Goodell Super Bowl Pre-Game Interview Showcases PR Fundamentals

Nicole Schuman at PRNews writes: From a PR standpoint, highlights of CBS’s Super Bowl pregame show didn’t come from Miley Cyrus’s concert for essential workers or the moving piece celebrating the 30th anniversary of Whitney Houston’s performance of the national anthem. It came from a simple interview that many viewers may have missed while preparing […]


One-Dose Two-Dose Vaccine Risk Communication: Another Impossible Thing to Believe Before Breakfast

From our esteemed colleague, Dr. Peter Sandman, one of the country’s foremost experts in the field of risk communications, comes this clear-eyed assessment of the way government officials are talking about the COVID-19 vaccine, not with clarity but with a multitude of confusing messages. If you agree with Dr. Sandman’s observations, we hope you’ll consider […]


National Law Review “Go To Thought Leader” Award Honoring Excellence in Legal Thought Leadership Goes to Hennes

Bruce Hennes Receives National Law Review Award Bruce Hennes, chief executive officer of Hennes Communications and a nationally known expert in crisis communications, reputation management and media engagement in crisis situations, has been named by the National Law Review as one of 2020’s “Go-To Thought Leaders” for columns he has contributed to the publication’s website, […]


The Pandemic Tunnel – Guidance for Education Officials

What to Say to Students, Employees, Students, Parents, Taxpayers, Colleagues & Other Stakeholders This Winter about COVID-19 and the Vaccine By Dr. Peter Sandman (abridgement by Bruce Hennes) Editor’s Note from Bruce Hennes, CEO, Hennes Communications:  Given mixed, confusing and contradictory messages coming from government officials, public health experts and the media about the pandemic and […]


The Pandemic Tunnel – Guidance for Your Stakeholders

What to Say to Employees, Customers & Colleagues This Winter about COVID-19 and the Vaccine By Dr. Peter Sandman (abridgement by Bruce Hennes) Editor’s Note from Bruce Hennes, CEO, Hennes Communications:  Given mixed, confusing and contradictory messages coming from government officials, public health experts and the media about the pandemic and the vaccines coming on line, […]


Guiding Your Stakeholders Through the Pandemic Tunnel

What to Say to Law Firm Partners and Employees This Winter about COVID-19 and the Vaccine By Dr. Peter Sandman (abridgement by Bruce Hennes) Editor’s Note from Bruce Hennes, CEO, Hennes Communications:  Given mixed, confusing and contradictory messages coming from government officials, public health experts and the media about the pandemic and the vaccines coming […]


Will You Require Employees to Get a COVID-19 Vaccine?

Right now, nursing homes, schools, companies, nonprofits and government agencies are considering whether to encourage employee COVID-19 vaccination – or whether to mandate employee vaccination. Ultimately, that decision should be made in consultation with your attorney, medical professionals and H.R. people. As you consider all of the variables (e.g., who gets vaccinated, privacy issues, collective […]


Come What May, All Bad Fortune Is to be Conquered by Endurance.

By Guest Columnist Annie Searle Annie Searle is an internationally known expert in operational risk management, with extensive experience in the financial, IT and business sectors.  Once a month, she publishes her own newsletter. Given events of the past year, we thought the piece she wrote for her own newsletter did a nice job of […]


Crisis Management Lessons Learned From the 2020 Political Scene That Can Apply To Any Organization

Arthur Solomon, a former journalist, was a senior VP/senior counselor at Burson-Marsteller.  In the past, we’ve found him to be an astute observer of the scene.  Here, he offers advice aimed at public relations firms, but also applicable to any professional service firm, nonprofit, government agency or company.  Of course, Art’s opinions, written for CommPro, […]


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