By Robert Hall for The Times The cyberattack on Marks & Spencer in the UK and power failures in Spain and Portugal show that disruption can occur at any time to companies and countries alike. No matter what the causes, the results can be catastrophic in both financial and societal terms. As we can all […]
By Lars Faeste and Kate Brader for FTI Consulting As 2025 unfolds, boardrooms worldwide face heightened complexities. Uncertainty, compounded by decisions on tariffs, supply chain pivots, conflicting regulatory approaches across key markets, rapid tech leaps and game-changing geoeconomic tensions, demand that boards be crisis-ready in extraordinary times. It’s not about micromanaging every detail—it’s about the […]
By Andrew Frank, Founder and President, KARV for Forbes Not so long ago, the extent of communications surrounding a lawsuit or trial was minimal. There would be occasional press releases announcing significant decisions. Sometimes, if a trial really garnered significant media attention, the leading attorney would answer questions from reporters outside the courthouse. In today’s […]
By Linda Zebian for PRNews You’re wrapping up an interview with a journalist when they turn to your executive spokesperson and ask: “Is there anything else you’d like to add that I didn’t ask?” Your executive replies, “Nope, I think we covered it.” And your heart sinks. Would your Chief Marketing Officer turn down free advertising? Would […]
By Lindsey Bradshaw for PRNews Layoffs, particularly over the past year, have become a predictable reality. And unfortunately, most companies aren’t ready when it comes to communication and public response. In 2024, Tesla (14,500), Intel (15,000), Cisco (10,000), and Meta (3,600) all experienced major layoffs. Layoffs aren’t only a reality for tech companies, as federal government workers deal with with major firings through […]
From our colleague and good friend in Australia, Tony Jaques, Director of Issue Outcomes Pty Ltd… The financial impact of any crisis is high, and new research suggests it will only get higher. The Crisis 300 index, just released by reputation consultants SenateSHJ, tracks over 300 crises and reveals that share value plummets by an […]
From FTI Consulting… They say “failing to prepare is preparing to fail”, but in today’s world of growing and varied crises, what does real preparation look like? We’re told to “expect the unexpected,” but how does that translate into tangible actions to protect businesses and organizations when the stakes are so high? In Turbulent Waters, Trusted […]
By Dan Stoneking, Dr. Joseph V. Trahan III, Scott Thomsen, and Justin Graney, writing for Homeland Security Today In all the years that we’ve published Crisis Communications Today, we don’t believe we’ve ever written “This is a MUST-READ.” This one is. Which came first, the classroom or the disaster? It doesn’t matter. They are interwoven […]
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From our good friend and colleague, Tony Jaques, Director of Issue Outcomes Pty Ltd, in Australia… Does a CEO op-ed serve any good purpose in a crisis? Writing an op-ed to help frame an important issue is a well-established tool in the communications armoury. But when a CEO uses it to “explain” a corporate crisis, it […]