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Crisis at Kellogg’s: CEO Offers ‘Cereal for Dinner’ Economic Advice

By Thomas Mustac for PRNews A fascinating case study on crisis communications is currently unfolding in the cereal aisle. It involves Kellogg’s, the global brand that brings Frosted Flakes, Rice Krispies and other cereal staples to supermarkets around the world. The crisis stems from a Kellogg’s marketing campaign, launched nearly two years ago, that suggested […]


Today’s Lesson for Schools: Crisis Communications as a Solution

By Thom Fladung, Hennes Communications Today’s assignment: Search “crises and schools” in a Google news search. You’ll find 382,000 results. Here’s a quick headline sample: A Crisis of School Absences Mental health crisis in schools: 4 ways educators can take action Report: Schools Won’t Recover from COVID Absenteeism Crisis Until at Least 2030 Crisis In […]


Russian Group Spread Disinformation About Princess of Wales, Experts Say

From Mark Landler and Adam Satariano, writing for The New York Times… The whirl of conspiracy theories that enveloped Catherine, Princess of Wales, before she disclosed her cancer diagnosis last week probably didn’t need help from a foreign state. But researchers in Britain said Wednesday that a notorious Russian disinformation operation helped stir the pot. Martin Innes, an expert […]


The British Royal Family Learns That if You Don’t Fill an Information Vacuum, Someone Else Will

By David Bauder, writing for the Associated Press… A media frenzy was born on Feb. 27, when the hashtag #WhereIsKate exploded online with speculation about the whereabouts of Britain’s Princess of Wales. It opened a rabbit hole of amateur detective work, memes, bizarre theories and jokes — mixed with genuine concern about Kate’s health — […]


Oh, Ohtani! Gambling Scandal Has High Comms Stakes

From our colleague, Tom Weidlich, at PRCG | Haggerty… One of the biggest crises currently rocking the sports world — the gambling scandal swirling around Los Angeles Dodgers superstar Shohei Ohtani — raises all sorts of tawdry communications issues with all sorts of important communications lessons. Not the least of those lessons arises from a […]


Steve Jobs’s Nervousness Before His First TV Interview 46 Years Ago, Proves Even Geniuses Have to Start Somewhere

From Jeff Haden, writing for Inc… It’s easy to assume Steve Jobs — like any extremely successful person — was somehow made differently. That he possessed certain innate qualities. Talent. Perseverance. Creativity. Intelligence. Emotional intelligence. (OK, maybe not that one.) It’s easy to assume that who he was inside, and what that allowed him to do, made all the difference. Yet Steve Jobs wasn’t […]


Can Sports Journalism Survive in the Era of the Athlete?

By Josh Hersh, writing for The Columbia Journalism Review… Todd Frazier is trying to figure out how to mute himself. It’s January, and he’s on the set of the digital show he cohosts, in the training complex—the vibe is CrossFit gym with sports-bar decor—just behind his house in suburban New Jersey. Everywhere you look are […]


5 Ways to Combat Misinformation About Your Brand

Simon Reynolds at Cision writes… We live in a fast-moving media landscape, where rumors and misinformation can surface and spread quickly across social media channels. This, coupled with consumers being more skeptical than ever, means brands face challenges in maintaining their reputation and managing public perception. PR and communications teams know that they must play a […]


Unveiling the Unseen: Navigating the Ever-Evolving World of Local TV News

Buckle up, readers! Prepare for an eye-opening journey into the dynamic world of local television news. Monica Robins, the seasoned Senior Health Correspondent at Cleveland’s NBC-affiliate, WKYC-TV, recently peeled back the curtain on the ever-shifting landscape of the industry. In an age where longevity in the TV business is as rare as a shooting star, […]


First Amendment Freak Out: How Public Employees Can Survive a First Amendment Audit

by Howard Fencl, Hennes Communications A woman armed with an attitude and a smartphone is aggressively patrolling the halls of a county administration building taking video every step of the way. She refuses to identify herself to the county workers she confronts in public spaces in the building, yet she disrupts their workday barking incessant […]


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