By Andrew Frank, Founder and President, KARV for Forbes Not so long ago, the extent of communications surrounding a lawsuit or trial was minimal. There would be occasional press releases announcing significant decisions. Sometimes, if a trial really garnered significant media attention, the leading attorney would answer questions from reporters outside the courthouse. In today’s […]
By Katie Suiters for PRNews For many companies, CEOs are seen as the default spokesperson. They’re the face of the company. But that doesn’t mean the media always sees them as the best source. New data from Edelman’s Trust Barometer shows only 30% of journalists say CEOs are the most credible voice for company information, which means […]
By Marc Hill for Domestic Preparedness Training is an important aspect of the careers of first responders. How that training is delivered will depend a great deal on the knowledge, skills, and abilities of the instructor or speaker. A trainer speaking to new first responders should assume only a basic level of understanding and skill […]
From our colleague and good friend in Australia, Tony Jaques, Director of Issue Outcomes Pty Ltd… The financial impact of any crisis is high, and new research suggests it will only get higher. The Crisis 300 index, just released by reputation consultants SenateSHJ, tracks over 300 crises and reveals that share value plummets by an […]
From FTI Consulting… They say “failing to prepare is preparing to fail”, but in today’s world of growing and varied crises, what does real preparation look like? We’re told to “expect the unexpected,” but how does that translate into tangible actions to protect businesses and organizations when the stakes are so high? In Turbulent Waters, Trusted […]
By Dan Stoneking, Dr. Joseph V. Trahan III, Scott Thomsen, and Justin Graney, writing for Homeland Security Today In all the years that we’ve published Crisis Communications Today, we don’t believe we’ve ever written “This is a MUST-READ.” This one is. Which came first, the classroom or the disaster? It doesn’t matter. They are interwoven […]
By Micah Gibson, April Sramek, and Emily O’Connor, writing for the American Society of Association Executives Communications professionals must adapt to working among all departments, especially at associations, where teams are often small and require cross-collaboration. This article provides tips on how to get started clarifying your team’s role or strengthen existing internal partnerships, using […]
By Thom Fladung, Hennes Communications “Skate to where the puck is going to be, not where it has been.” – Wayne Gretzky, hockey legend The puck, in this case, is artificial intelligence, or AI as it has become ubiquitously known. Your school district probably is using AI or will […]
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From our good friend and colleague, Tony Jaques, Director of Issue Outcomes Pty Ltd, in Australia… Does a CEO op-ed serve any good purpose in a crisis? Writing an op-ed to help frame an important issue is a well-established tool in the communications armoury. But when a CEO uses it to “explain” a corporate crisis, it […]