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A Look Back: 2023 Biggest Fraud Trends

By Laura Burrows for Experian Information Solutions Fraud is a serious concern for everyone, including businesses and individuals. In fact, according to our 2023 U.S. Identity and Fraud Report, nearly two-thirds (64%) of consumers are very or somewhat concerned with online security, and over 50% of businesses have a high level of concern about fraud […]


The Most Scathing Book Reviews of 2023

From Literary Hub Beware of sharp knives. While his first book was weird and esoteric enough to have obviously been written by a human, this one reads like a politician’s memoir churned out by ChatGPT. It’s not an argument for acknowledging complexity, it’s an argument for not thinking. It’s an argument for focusing, first and […]


Lessons From a School on Handling a Social Media Crisis

By Thom Fladung, Hennes Communications Whether in-person or virtual, the kids are still in school.  For the moment, however, this will be a class for the adults – and class is now in session on how to handle a social media crisis. On a Labor Day Sunday some time ago, the leadership team at a school […]


Should Legal Advice Take Precedence in a Crisis?

Our good friend and colleague, Dr. Tony Jaques, is a prolific writer and commentator on risk, issues and crisis management.  Based in Melbourne, Australia, he consults and has written three books in the field, also producing his must-read newsletter, Managing Outcomes. Tony’s latest book is titled Ten Things Law School Doesn’t Teach About Crisis Management.  Read below to […]


A Swift Reputation

Time Magazine chose Taylor Swift as Person of the Year, offering a jump-off to examine the challenges faced by CEO’s and nonprofit executives in today’s climate of intense consumer activism and digital scrutiny, highlighting how modern boycotts and activism can cause lasting reputational damage to brands, unlike in the past. The article emphasizes the need for […]


Taylor Swift Shows Time Magazine’s Person of the Year Still Matters

By Tom Jones for Poynter Does Time magazine still matter? In recent years, there have been stories about the so-called demise of Time magazine. In fact, The Atlantic wrote a story with the headline: “Running Out of TIME: The Slow, Sad Demise of a Great American Magazine.” That was 10 years ago. Once upon a time, the weekly printed […]


What Transparency Means Now for Leaders

By Mark Athitakis for Associations Now The past few years may well be remembered as a time when transparency was a major source of concern for leaders and their stakeholders. Like you, I probably consumed too much information about what Elon Musk was and wasn’t being forthright about at X; meanwhile, the calls for leaders […]


When Not to Pitch a Story

By Arthur Solomon for PRNews Israel’s response to the terrorists attack by Hamas raised important questions for people in our business: Is it bad judgment to continue pitching stories about fluff products like candies, alcoholic and non-alcoholic drinks, and other non-essential products, when all aspects of the media are covering the Israeli-Palestinian situation almost 24 […]


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