Paddy Power, an Irish betting company, launched this hilarious commercial to target a behavior that has become too normalized — sports fans on Twitter confidently criticizing professional athletes from the comfort of their sofas. Shot in a mock-documentary style, the ad follows a “Social Squad” that tracks down outspoken Twitter users who posted bold takes […]
By Ted Skinner, writing for Risk Management… On January 5, 2024, Alaska Airlines Flight 1282 was flying at 16,000 feet when a door plug blew off the Boeing 737 MAX 9 fuselage. The two seats adjacent to the opening were, by chance, unoccupied. That stroke of luck is the only reason this incident did not […]
By Frank Ramos for Above the Law Communication is advocacy. Young lawyers often think the job is to know the facts, know the law, and then say the right thing. That is only part of it. The harder task is deciding how to say it so a client trusts you, opposing counsel takes you seriously, and […]
Introduction by Bruce Hennes, Hennes Communications Cat YouTube? Happy Dog TV? Relax My Cat? DOGTV? If you’re thinking, “What on earth does Cat YouTube have to do with crisis communications?”, that’s exactly why this New York Times piece belongs here. Because at its core, it’s a story about audience. We spend our professional lives trying […]
By Ethan Mollick for One Useful Thing I have written eight of these guides since ChatGPT came out, but this version represents a very large break with the past, because what it means to “use AI” has changed dramatically. Until a few months ago, for the vast majority of people, “using AI” meant talking to […]
By Lisa Lang for Above the Law As in-house lawyers, we are often called in when there are problems to solve and challenges to overcome. The phone rings. The meeting invite goes out. Something has gone sideways, and leadership needs everyone (including the in-house lawyer) at the table. When you walk into that room, how […]
By Sam Allcock for FEAST Boards must monitor how CEOs and executives present themselves as public and private personas become inseparable As CEOs increasingly become the public face of their organisations, their personal brands are now inseparable from corporate reputation. Boards must treat them as a critical governance risk, according to the Corporate Governance Institute. […]
The Mass Shooting Playbook Introduction by Bruce Hennes, Hennes Communications… A mass shooting is not just a tactical emergency. It is a communications crucible. This article introduces the Mass Shooting Playbook, a research-driven, practical handbook for leaders and communicators responsible for communities under threat. Built on real-world cases, it offers checklists, clear roles, and guidance […]
By Tony Jaques, Director of Issue Outcomes Pty Ltd. Outrage moves faster than facts. And “just stay silent” is rarely neutral. This article offers a practical way to decide whether to speak on contentious issues and, more importantly, how to make that call without sounding performative or losing trust. It lays out a shared-values framework […]
By Julia Minson, writing for The New York Times A Harvard researcher describes a fraught conversation about immigration with her conservative, veteran father-in-law and shares the behavioral-science playbook that kept it constructive. The takeaway isn’t “win the argument,” but keep the relationship intact. She explains why curiosity beats persuasion, how to signal respect while disagreeing […]