So far in 2025, Hennes Communications has worked with 30 school districts, schools and education organizations navigating crises ranging from sexual misconduct to labor disputes, social media backlash and book bans. And a new school year beckons. Schools have always been in the public eye and vulnerable to reputation-challenging problems. The primary mission is education. […]
By Cheryl Winokur Munk for WSJ Pro Several nursing homes and eldercare facilities have suffered cyberattacks in recent months, with hackers stealing the personal, financial and medical information of a vulnerable population. Providers that cater to the elderly are particularly susceptible to data theft and attacks by ransomware gangs. These facilities often lack sophisticated cyber […]
By Matt Watkins for The Chronicle of Philanthropy Polarization isn’t just reshaping national politics. It’s reshaping how nonprofits talk to the people they serve, the partners they need, and the communities they hope to bring together. Every day, strategic plans collapse over a single phrase. Funders and grantees misinterpret each other’s intent. Communications campaigns spark […]
By Bruce Hennes, Hennes Communications When it comes to crisis communications, no amount of spin can repair the damage caused by poor judgment at the top. By now, you’ve probably seen the viral clip. At a Coldplay concert, in front of tens of thousands of fans, the stadium’s KissCam landed on Andy Byron, CEO of […]
For the third consecutive year, Hennes Communications has been named one of the top U.S. crisis communications firms by Chambers and Partners, the world’s leading independent legal research and rankings organization. Hennes Communications is one of only 20 communications consultancies in the United States included in the prestigious 2025 Chambers Crisis & Risk Management guide. […]
By Richard Merrin, CEO at Spreckley Partners for Mobile Marketing UK retail has been under fire this year, with numerous major cyberattacks disrupting operations and exposing customer data across many high-profile brands. Marks & Spencer was no exception, struck by a significant ransomware attack over the Easter weekend that caused two months of fallout, disruption […]
From Managing Outcomes Once again, we turn to our colleague, Tony Jacques, in Australia for comment… When two airline CEOs gave almost identical responses to fatal aircraft crashes, the obvious question is, what does that say about the sincerity of the message? And are template crisis statements undermining CEO reputation? In the wake of this […]
By Rick Edmonds for Poynter The No Kings protests on June 14 crystallized that something has gone missing in a great many Sunday print editions lately — breaking news. Of course, you could read all about it in a timely fashion on the digital site of your local newspaper outlet later that Saturday. But many of those […]
By Matthew Fagiana for Police1 More than 1,260 law enforcement professionals responded to Police1’s fifth annual “What Cops Want” survey. The vast majority — 1,235 — were sworn officers working in agencies of all sizes across the country. What they shared wasn’t surprising for anyone who’s been on the street lately, but it was still […]
In recent years, it seems nearly every PR firm now claims to offer crisis communications. If an agency already sells marketing plans, product launches, social media, branding, employee engagement, investor relations, and digital marketing — it’s all too easy to simply add “crisis communications” to the list, often without experienced professionals to back it up. […]