small-logo
Need help now? Call 216.321.7774

Should We Put Out a Statement?

By Seth Chalmers, writing for The Stanford Social Innovation Review… “Should we put out a statement?” If you’re a nonprofit communications professional, you’ve heard that question many times, often the day after some major news event. Since the October 7 massacres in Israel and subsequent war in Gaza, many nonprofits have struggled to decide whether […]


Social Media and News Fact Sheet

From The Pew Research Center… Digital sources have become an important part of Americans’ news diets – with social media playing a crucial role, particularly for younger adults. Overall, just over half of U.S. adults (54%) say they at least sometimes get news from social media, up slightly compared with the last few years. News consumption on […]


Faced With Executive Orders, What Are Schools’ Marching Orders?

Understand what the orders mean – and don’t mean. Review policies and procedures now, with your legal counsel involved. Keep communicating – including when you’re not sure what’s next. Take a deep breath. By Thom Fladung and Bruce Hennes, Hennes Communications The news coming at school administrators and school boards has been fast and furious: […]


Today’s Lesson for Schools in Crisis: Make Communication Part of the Solution

By Thom Fladung, Hennes Communications In 2024, Hennes Communications worked with more than 50 schools, school districts and other education organizations. Our work involved serious issues and potential controversies including: Sexual misconduct allegations involving teachers Sexual misconduct allegations involving students Tense labor negotiations Superintendents facing no confidence votes from teachers Superintendents and school boards attacked […]


Faced With Executive Orders, What Are Schools’ Marching Orders?

By Thom Fladung, Hennes Communications • Understand what the orders mean – and don’t mean • Review policies and procedures now, with your legal counsel involved • Keep communicating – including when you’re not sure what’s next • Take a deep breath The news coming at school administrators and school boards has been fast and […]


How American Airlines Communicated Through Tragedy

By Eleanor Hawkins for Axios The communication team at American Airlines had to activate a crisis plan it hoped it would never have to use after last week’s midair collision of a passenger jet and Army helicopter that claimed 67 lives. Why it matters: Responding to a tragedy of this magnitude requires clarity, discipline and speed. The American […]


How TikTok’s Disappearance Became a PR Masterclass

By Natalie Severt for PRNews In a moment that underscores the challenges of navigating the political landscape, TikTok has found itself in a high-stakes battle. The app, which remains operational for existing users despite its removal from app stores, nonetheless faces an uncertain future as courts and government officials debate its fate. However, this evolving situation […]


Cyberattacks: Must-Haves for a Crisis Communication Plan

By Julia Petryk for PRNews This spring, the second-largest telecommunications company in the United States, AT&T, fell victim to cyberattacks, twice. These breaches led to hackers accessing call records and messages from over 100 million people. At first, the company concealed information about the data breach, but once it became public, AT&T’s stock value dropped—potential losses […]


Los Angeles Mayor Stays Silent When Asked About Handling of Fires

Los Angeles Mayor Karen Bass declined to respond to criticism on Wednesday of the city’s handling of a series of wildfires that have left at least five people dead and thousands of structures burned. Bass was on a diplomatic trip to Ghana as flames tore through the Pacific Palisades and left on Saturday. Here, in […]


Lively-Baldoni Feud Highlights Crisis Comms

By Thom Weidlich for PRCG | Haggerty LLC We hoped to avoid writing about the ongoing and messy legal and comms battle between Hollywood actors Blake Lively and Justin Baldoni. But it’s become too sprawling and interesting to ignore. The multifaceted scandal has much to say about what crisis communications is — and isn’t. Lively […]


Contact Us

Your name Organization name Describe your situation Your phone number Your email address
Leave this as it is