small-logo
Need help now? Call 216.321.7774

The Cracker Barrel Mess Isn’t Over Yet

The online anger over the logo change and calls to oust the CEO were actually turbocharged by bots. Even the green beans are making people mad. Introduction by Allison Girvin, Hennes Communications In today’s digital landscape, a brand crisis can erupt in hours. As Cracker Barrel’s recent logo controversy shows, it can be fueled not […]


In The Wake of Political Violence: What Your Nonprofit Needs to Know

By Laura Dunford for Minnesota Council of Nonprofits As Minnesotans continue to mourn the political assassination of Representative Melissa Hortman and her husband Mark Hortman, as well as the politically motivated attack against Senator John Hoffman and his wife Yvette, Minnesota Council of Nonprofits unequivocally condemns all political violence.  As the White House and congressional […]


When Succession Becomes a Story: Why Communications Can Make or Break Leadership Transitions

CEO transitions are never just internal events — they are moments of truth that can redefine an organization’s reputation in the eyes of every stakeholder. The stakes are immense: investors demand clarity, employees look for reassurance, regulators expect transparency and customers want continuity. When communication is mishandled, uncertainty fills the void, and confidence in leadership […]


I Never Understood Our Data-Saturated Life Until a Hurricane Shut It Down

When Helene disconnected my part of North Carolina for weeks, my neighbors and I had to relearn old ways of knowing what was happening — and what wasn’t. The piece explores how hurricane disasters are often accompanied not just by physical devastation, but by breakdowns in information flow—“media blackouts”—that worsen the human toll. In many […]


For Ohio Business Owners & Residents Only – Ohio Homeland Security Unveils New AI Suspicious Activity Reporting System

First-in-Nation System Encourages Ohioans to See Something – then Say Something OR Send Something Ohio has launched Safeguard Ohio, the nation’s first AI-powered suspicious activity reporting app, streamlining how citizens share tips with law enforcement. By enabling anonymous submissions of photos, videos, and details in real time, the system enhances threat detection, improves investigative quality, […]


September is National Preparedness Month

FEMA’s Ready Campaign has observed National Preparedness Month since 2004 to encourage Americans to prepare for emergencies. The month is a great time to take small steps to make a big difference in being prepared. Preparedness Starts at Home, the 2025 theme, focuses on getting back to the essentials of preparedness. In addition to sharing the tips, messages […]


The CEO’s Role as Chief Storyteller

In an era of disruption—where geopolitics, generative AI, workplace shifts, and rising stakeholder scrutiny collide, the CEO’s voice has never mattered more. This article argues that leaders can no longer delegate communications to corporate affairs teams alone; instead, they must personally set the tone for the organization, embody its culture and values, and step forward […]


Restaurant’s Crisis Shows Importance of Facts

By Thom Weidlich for PRCG | Haggerty LLC We recently came across a crisis story from last year that had escaped our attention, though we’re willing to bet Chicago-area communicators are well aware of it. A restaurant-bar accused of assaulting a patron fought back by releasing video that turned public opinion in its favor. It’s […]


Hat Snatcher’s Statement Is Masterclass in Wrecking Own Rep

By Eric Rose for PRCG | Haggerty LLC There are PR blunders and there are catastrophes so tone-deaf they become case studies for years to come. The Polish millionaire CEO accused of snatching a tennis cap meant for a child at the U.S. Open has secured his place in the latter category. And his scrambling […]


How Not to Handle a Cyberattack: The Worst Crisis Communications Failures

By Meghan Tisinger for SC Media A cyberattack now happens every 11 seconds and chances are, your organization is next. In 2024 alone, more than 3,200 data breaches were publicly reported in the U.S., compromising the information of over 353 million people. These numbers aren’t just staggering, they’re a warning: cybersecurity incidents are no longer […]


Contact Us

Your name Organization name Describe your situation Your phone number Your email address
Leave this as it is