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Why Media Literacy is Key in the Age of Deepfakes

By Jordan Mitchell for PRNews It can be an uphill battle to detect AI-generated content. As AI models improve, it becomes increasingly difficult to know what people are really seeing online. To combat this, communicators should focus on fostering media literacy among both consumers and the industry, arming them with the necessary skills to understand […]


Understanding the Margin of Error

By Denise-Marie Ordway for The Journalist’s Resource Journalists often make mistakes when reporting on data such as opinion poll results, federal jobs reports and census surveys because they don’t quite understand — or they ignore — the data’s margin of error. Data collected from a sample of the population will never perfectly represent the population […]


Mastering the Art of Moderating a Panel

By Stefanie M. Marrone for The Social Media Butterfly As a lawyer, you’re likely no stranger to speaking in front of people, but moderating a panel brings a unique set of challenges. You’re not just speaking—you’re guiding the conversation, managing personalities and making sure the audience gets value from the discussion. Moderating is all about […]


AI Copywriting: Top 4 Tools and Best Ways to Use Them

By Kate Starr for Backlinko AI copywriting involves using artificial intelligence tools to generate compelling marketing copy. With the goal of driving more sales for your business (or your client’s business). You can use it to create: Snappy taglines Persuasive product descriptions Attention-grabbing social media posts There are lots of AI copywriting tools out there. […]


The Case for Longer Pitches

By Arthur Solomon for PRNews During my long career in public relations, I’ve always ignored many of the basic tenets of PR that are taught in communications schools, written in books and practiced at agencies. Many of these traditional methods can hamper, not help, PR employees from receiving positive results. I came to that conclusion […]


A Rock Star’s Mystery Baby Offers a Lesson in Crisis Communication

By Jesse McKinley for The New York Times Dave Grohl — the Nirvana drummer and Foo Fighters founder — is as close as America gets to a rock ’n’ roll father figure: funny and family-oriented, beloved by his fans and his fellow musicians and seemingly as steady as the drumbeats that made him famous. His nickname? “The nicest dude in rock.” On Tuesday, however, that […]


Lessons in Digital Crisis Communications from the California Pizza Kitchen Incident

By Thomas Mustac for PRNews Having a campaign go viral on social media is every brand’s dream. Having a complaint go viral, on the other hand, is every brand’s nightmare. California Pizza Kitchen (CPK) recently experienced a social media nightmare when employees mishandled delivery order placed at one of its restaurants. The customer involved shared her frustration […]


Confronting an Online Bully: How One CEO Used Old-School Communication to Combat Misinformation

By Scott Juba, Hennes Communications, of counsel As we all know, sometimes the loudest voices online are not the most accurate. The CEO of one organization experienced that firsthand amid a reputation-threatening situation. In such instances, there will almost always be people who spread misinformation online. Particularly troubling, though, was one individual whose misinformation appeared […]


The Board’s Duty of Foresight in The Age of Polycrisis

By Jeff De Cagna, writing for The Center for Association Leadership… It is time for association boards to become fit for purpose and meet their successors’ expectations. In an article in the 2024 Associations Now Board Brief, I wrote: “Less than a year before the midway point of The Turbulent Twenties arrives, association boards must make a […]


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