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So, You’re Testifying on Capitol Hill

By TJ White for O’Dwyer’s Something bad has happened: The organization you’re tasked with leading and defending has found itself in the crosshairs of Capitol Hill. Removing, for a moment, what’s occurred that has brought you to this crossroads, it’s important to look at the facts: • You have very little time to prepare. • […]


A Resolution for Crisis Communicators: Banish Clichés

By Chris Gidez for PRNews Imagine a Jeopardy category titled, “Tired Corporate PR Phrases.” For example, “delivering solid results,” “leverage our strong position,” “people are our greatest asset,” and—perhaps the most infamous corporate cliché of all—”Safety is our top priority.” These phrases have become so over-used as to be worthless. But we continue to see them in […]


A General Counsel Provides Counsel on Crisis Communications

Maria Feeley, chief legal officer for Washington and Lee University, has seen her share of crises, at Washington & Lee as well as Rosemont College, the University of Hartford and Florida A&M, where she’s worked or served on boards. Think about whether you’d like to be faced with any of these: A social media firestorm attracts […]


Why ‘Off the Record’ is a High-Wire Act Best Avoided

By Hennes Communications Q:  A reporter wants to interview me, and I don’t want to be identified as the source of the information.  What do I do? A:  The reporter’s goal is to interview you with no strings attached – everything you say and do can be reported. This is called “on the record” and […]


A Clean Water/Sewage Utility Offers a Season’s Greeting That Even Hallmark Would Envy

All year long, Coke, Apple, Nike and other large companies spend megabucks to create a 30 or 60-second ad for the Christmas season or the Super Bowl to win the hearts and dollars of consumers. This year, Hennes Communications gives our Top Holiday Tip of the Hat Award to…The Greater Cleveland Regional Sewer District.  Just […]


A Look Back: 2023 Biggest Fraud Trends

By Laura Burrows for Experian Information Solutions Fraud is a serious concern for everyone, including businesses and individuals. In fact, according to our 2023 U.S. Identity and Fraud Report, nearly two-thirds (64%) of consumers are very or somewhat concerned with online security, and over 50% of businesses have a high level of concern about fraud […]


The 10 Most Innovative Companies That Responded to Crisis in 2023

By Christopher Zara for Fast Company True innovation is hard enough to achieve on its own terms, but imagine trying to do it at 50 times the speed. The following 10 companies and nonprofits were recognized for creative and groundbreaking responses to emergency situations, often amid extremely high stakes and with human lives on the […]


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