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Crisis Management Today

Hennes Communications
Crisis Communications  |  Crisis Management  |  Litigation Communications  |  Media Training
September 15, 2022
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Our Perspective

People looking at cell phones
Is Terse Worse
By Howard Fencl, Hennes Communications
Grab readers with your first sentence, and be brief about it! (hey – did you just check your phone?) No more than SIX WORDS in every sentence (that was eight, sorry!) People just don’t have the attention span that… (did you just send a text?).
Free Webinar - Getting to the Truth: How to Detect Fake News
Thursday, October 13th, 2022 | 12:00 - 1:00 PM Eastern Daylight Time (GMT-4)
Presenter:  Thom Fladung, Hennes Communications

In the digital media era, when information – true and false – travels in seconds, fake news has become a prevalent challenge in society.  This webinar delves into the history of fake news, explores how we are living through a second coming of Yellow Journalism and provides practical tips for how to recognize fake news – and avoid spreading it.  This webinar is sponsored by the Cleveland Metropolitan Bar Association, but non-attorneys will find this to be of interest.  If you do not need Continuing Legal Education credits, there is no fee to attend.
Crisis Communications
7 Questions to Ask Before Hiring a Crisis Communications Firm
Bruce Hennes, Hennes Communications
Nowadays, it seems like every PR firm claims to offer crisis communications.  How do you make sure the firm you're calling isn't overstating its abilities?  Here are seven question that will help you separate firms with deep, demonstrable track records from those who say they do, but really don't.

In the News

Queen Elizabeth
How Wikipedia’s ‘Deaditors’ Sprang Into Action on Queen Elizabeth II’s Page After Her Death
RIP, Queen Elizabeth II. There are a lot of things to do in the digital realm when a monarch dies, and one of the first places people go when a famous person dies is Wikipedia. While some on the internet were glued to Twitter or the BBC, checking for news or watching the planes en route to Balmoral Castle, one group of dedicated Wikipedia editors sprang into action updating the late queen’s page in the minutes after Buckingham Palace announced the news.
Tightrope walker
What Not to Do When You Make a Mistake
Maybe you were lucky and opposing counsel was able to delete the inadvertent email you sent her before she read what would have inevitably blown your whole case. But what about for those lawyers who were not so fortunate? Did you commit malpractice? Do you anticipate hearing from disciplinary counsel? Certain mistakes can be damaging to your career. Others just serve as a warning to be more careful. How you react to your mistake can prevent the bad from becoming worse. 
Sad woman
How Gender Stereotypes Kill a Woman’s Self-Confidence
New research identifies one reason women might be shying away from certain professions: They lack confidence in their ability to compete in fields that men are stereotypically believed to perform more strongly in, such as science, math, and technology. 
Stay Home - Stay Safe
Lesson From Last Year’s False Missile Alert in Hawaii: Social Media is Crucial in Emergency Communication
A study from the Centers for Disease Control and Prevention found that social media could have been better harnessed to provide timely and effective communication to the public before and after the accidental alert was sent out. 
Text message
Disinformation Via Text Message is a Problem With Few Answers
The biggest election disinformation event of the 2022 midterm primaries was not an elaborate Russian troll scheme that played out on Twitter or Facebook. It was some text messages. 

 Our Upcoming Seminars              In Case You Missed It

9/21/22      Fire & Emergency Manufacturers Assoc.
9/22/22      Texas School Attorneys Association
9/29/22      Accounting Financial Women's Alliance

10/12/22    Ohio Municipal League
10/13/22    Cleveland Metropolitan Bar Association
10/25/22    Winding River Managing Partner Bootcamp
10/28/22    CAK Safety Council
11/8/22      National Sales & Marketing Executives
11/13/22    Ohio School Boards Association

11/14/22    Ohio School Boards Association
11/29/22    Florida School Boards Association
11/30/22    Florida School Boards Association
12/14/22    Cleveland Metropolitan Bar Association
3/30/23      Cleveland Devel. Corp. Leadership Program
4/15/22      Neighborhood Leadership Devel. Program
5/3/23       Highland-Fayette-Clinton Safety Council
8/18/23     Coll. of Urban Affairs, Cleveland State Univ.

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