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Crisis Management Today

Hennes Communications
Crisis Communications  |  Crisis Management  |  Litigation Communications  |  Media Training
October 1, 2021
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Our Perspective

Don't Let Ransomware Attackers Hold Your Communications Hostage, Too
By Thom Fladung, Hennes Communications
We believe the fundamental rules that we apply to all crisis communications apply to ransomware attacks: tell the truth, tell it first, tell it fast.  The most surefire way to control the narrative of your story is to tell the story yourself.  And as much as you’d like to keep the bad news to yourself, you may have no choice. If personally identifiable information was breached as part of the ransomware attack, state-specific notification laws will come into play, thrusting your story into the public.
A Crisis is Coming
Going to School on Crisis Management
By Howard Fencl, Hennes Communications
David Wolowitz is an attorney who advises independent schools all over the world on every prickly nuance of crisis management and risk avoidance. His piece, “A Crisis is Coming. Is Your Board on Board?” offers seven steps  schools should take to plan for, and deal with, crisis or controversial issues.  But David’s advice is a valuable lesson for anyone for any organization coping with a crisis. 

In the News

Troll Farms Reached 140 Million Americans a Month on Facebook Before 2020 Election, Internal Report Shows
In the run-up to the 2020 election, the most highly contested in US history, Facebook’s most popular pages for Christian and Black American content were being run by Eastern European troll farms. These pages were part of a larger network that collectively reached nearly half of all Americans, according to an internal company report, and achieved that reach not through user choice but primarily as a result of Facebook’s own platform design and engagement-hungry algorithm.
Zoom Calls
Why Women Face Different Standards on Zoom and What to do About It
Research from The Harris Poll shows 39 percent of women, but just 25 percent of men, turn off video during Zoom calls. We asked professors of communication and business management: Why are women more likely to disable video and/or microphones? How can women navigate working, home schooling children and doing much of the domestic work?
Meeting in Person
When Do We Actually Need to Meet in Person?
As company leaders grapple with what a return to the office should look like, they should take the opportunity to think carefully about which parts of work should be done in person, which should be virtual, and which can benefit from a mix, then can design toward that ideal. The author offers six questions to ask as you plot out your team’s work plan. 
Better Presentations: How to Stop ‘Rough-Drafting’ and Learn to Speak with Precision
Good advice for lawyers and non-lawyers alike.  Why is it that so many lawyer presentations suffer from “hanging fragmentitis”? Here’s how to stop yourself from constantly editing, restarting and revising out loud.


In Case You Missed It
7 Questions to Ask Before You Hire a Crisis Communications Firm

Tips for Better Video Calls.  No More Looking Like You're in a Hostage Video.  The BEST Guide to the Subject You'll Ever Read.

Searchable Archive of Crisis Management and Crisis Communications Articles from Hennes Communications

Cats Sleeping With Dogs: How Lawyers and Crisis Communicators Can Work Together

Lessons in Law Firm Reputation Management: How Firm Leaders Should Prepare for Public Scrutiny When Representing Political Clients

Short Takes

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Attention School Board Members,
Superintendents & Attorneys

The Ohio School Boards Association (OSBA) and the Arizona School Boards Association (ASBA) have each entered into a strategic partnership with Hennes Communications to provide crisis management and communications services to public school systems throughout the States of Ohio and Arizona facing sudden challenges to their organizations’ reputations and operations. With this partnership, OSBA and ASBA member school leaders have access 365 days a year to expert crisis communications professionals.

Media Training

No one trains clients for high-stakes situations better than Hennes Communications. We can teach you how to communicate with power, mastering even the toughest interview, speech or presentation.  

Call or email us today and ask us about crisis, media, spokesperson and presentation training/coaching for you, your top executives and managers.  

Remember, it's usually not what you say, but how you say it.  Never again go into a media interview unprepared or go before a hostile audience uncoached.

As the coronavirus situation begins to abate, we now offer this training in-person on a select basis or via Zoom and other video platforms.  Please call for details



Our Upcoming Speaking Events

10/4          Ohio Schools Council/
                 G. Cleveland School Supt's. Assoc.

10/19        Winding Riv. Mg. Partner Bootcamp
10/21        Marcum CPA
10/24        American Public Power Association
10/25        LeadingAge National Conference
10/25        State Bar of Arizona 
10/27        McCarthy Lebit
11/2          Winding Riv. Mg. Partner Bootcamp
11/4          Cuyahoga County Emergency
                 Management Agency

11/7          Ohio School Boards Association
11/8          Ohio School Boards Association
11/11         CPA Firm Management Association
11/12         Catholic Diocese of Cleveland - 
                  Principal's Leadership Conference
12/13        Cleveland Metropolitan Bar Association
                  Leadership Academy

11/7          Ohio School Boards Association
11/8          Ohio School Boards Association
11/11         CPA Firm Management Association

11/12         Catholic Diocese of Cleveland - 
                  Principal's Leadership Conference
12/7           Cleveland Metropolitan Bar Assoc.
12/9           Richland County Safety Council
12/15         Cleveland Metropolitan Bar Assoc.
12/16         Cleveland Metropolitan Bar Assoc.
                  Leadership Academy


1/5             Colorado State Bar Association/
                  Denver Bar Association
1/14           OH State Bar Leadership Academy
1/19           Society of Financial Services Prof's
4/9             Gov't. Academy Conference/OSU
4/20           Ashland Area Safety Council

If you'd like to bring us in to speak at a conference or to your organization, either virtually or in-person, perhaps for your practice group, as a value-add for your existing clients or as a new business development event, please give Bruce Hennes a call at 216-321-7774.

View More Events

Hennes Communications

You have a situation.
We have a strategy.
Because the Court of Public Opinion is always in session.
The Hennes Communications Team

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