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Crisis Management Today

Crisis Communications  |  Crisis Management  |  Litigation Communications  |  Media Training
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July 15, 2023
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Our Perspective

first amendment audits
First Amendment Freak Out: How Public Employees Can Survive a First Amendment Audit
By Howard Fencl, Hennes Communications
They call themselves “First Amendment auditors.” Their actions are intended to test whether or not government officials will protect their constitutionally protected right to take video in a public space. Whether acting solo or with other “auditors,” they show up unannounced in public buildings and prowl the hallways, baiting public workers in order to provoke an emotional verbal or knee-jerk physical response on camera.
Three people sitting in a bar
A Lawyer, C.I.A. Analyst and a Crisis Management Specialist Walk Into a Bar…
By Bruce Hennes, Hennes Communications
Bad things do happen to good people, to good companies, agencies, nonprofits, schools and hospitals.  But as Greek philosopher Epictetus said, “It’s not what happens to you, but how you react to it that matters.”  And when those things do happen, it’s important to have both lawyers and seasoned crisis managers in the room, each with the ability to say “yes” or “no” with conviction, backed up with the kind of experience that can’t be found in a book.

In the News

Reluctant Twitter Users, Influencers and Others are Flocking to Meta’s New Threads App
Celebrities, lawmakers, brands and everyday social media users are flocking to Meta’s freshly minted app Threads to connect with their followers, including many Twitter refugees tired of the drama surrounding Elon Musk’s raucous oversight of that platform.  But the real question is: Will they stay?
social media
Districts Say Social Media Is Hurting Students’ Mental Health. Now They’re Suing
A growing number of school districts are following the lead of the Seattle public schools and suing major social media companies over the deteriorating mental health of their students.
avoid a knee-jerk response
How to Avoid a Knee-Jerk Crisis Response
Consumers across the board are not shy about letting brands know where they mucked up – and communicators, for the most part, are interested in responding to crises as they come as well.  According to the 2nd Annual HarrisX & Ragan CEO/Communicators Perceptions Survey, about three in five CEOs and communications professionals “believe organizations should generally take a stand on issues of public interest.” 
Death by PowerPoint
There's a Reason They Still Call It 'Death by PowerPoint"
That killer fever chart in your slide deck might not be as impressive as you think. In fact, your audience might soon forget that critical data point. If you want them to remember your message, nothing sticks to the mind like a good story.
crisis management plan
Navigating Crises with Confidence: Five Ways Strategic Plans Support Crisis Response
Some crises are short-lived, barging through our lives and routines, and before we can get a sense of what’s happened, we’re left dealing with the aftermath. But many crises build slowly, with many early warning signs, and once they’vehit their breaking point, panic and uncertainty overwhelm the ability of leaders to think clearly and mitigate negative consequences. In the aftermath of a crisis, leaders are often able to look back and identify missed opportunities that could have ultimately prevented such an incident.
Associated Press Logo
AP Style Updates: Can You Use the Term ‘Woke?’
Associated Press Stylebook experts shared new style guidelines and updates during a recent virtual  event, “The AP Stylebook Webinar: What’s new in AP style?”  The updates included changing linguistic trends, the stylbook's evolution over the years and the process of updating the book, which is a mainstay for journalists and PR pros.

Our Upcoming Seminars

7/20/23      Cuyahoga County Mayors & Managers
8/1/23        Wood County Schools (WV)
8/18/23      Coll. of Urban Affairs, Cleveland State Univ.
8/24/23      Consortium of State School Board 
                  Associations Urban Boards Alliance
9/6/2923    Arizona School Boards Association
                  Law Conference
9/20/23      Capital Area Libraries
9/25/23      Indiana School Boards Association/
                  Indiana Association of Public School 
                  Superintendents Fall Conference
10/6/23      Geauga County Economic Leadership
10/11/23    Ohio Government Finance Directors Assoc.
10/11/23     North Carolina School Attorneys
10/12/23    Midwest Labor & Employment Conference
10/15/23    American Public Power Association 
                  Law & Regulatory Conference

10/18/23    Ohio Municipal League
10/23/23    Managing Partner Bootcamp
11/13/23    Ohio School Boards Association
11/14/23    North Carolina School Boards Assoc.
11/14/23    Ohio Recorders Association
12/3/23      National Association of Temple Admins.
12/11/23    Cleveland Metropolitan Bar Association
1/17/24      Summit County Safety Council
1/26/24      Texas Association of Community College
3/28/24       CDC Leadership Academy
4/5/24         National School Boards Association Annual
4/13/24       Neighborhood Leadership Academy
6/4/24         International Town & Gown Association
7/19/24       College of Urban Affairs, Cleveland

                   State University    
Hennes Communications & 5 School Board Associations
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Hennes Communications CEO Appointed to Scripps College of Communication at Ohio University Faculty
Bruce Hennes, CEO of Hennes Communications, has been appointed to the position of research assistant professor at Ohio University's Scripps College of Communication.  The firm is ranked amongst the top PR crisis firms in the U.S. by Chambers and Partners, considered the leading independent professional legal research firm in the world.
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