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Crisis Management Today

Crisis Communications  |  Crisis Management  |  Litigation Communications  |  Media Training
May 25, 2023
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Our Perspective

The Role of School Boards and Superintendents in Crisis Management
Introduction by Bruce Hennes, Hennes Communications
Ensuring the safety of students is a collective responsibility, with school board members and superintendents playing a crucial role. In today’s world, where school safety is increasingly at stake, it is imperative that these leaders receive adequate crisis management training and share lessons learned to effectively address the challenges they face. While there is often a focus on prevention, preparedness, response, and recovery in school safety training, the importance of crisis management is sometimes overlooked. 
Mergers & Acquisitions
How to Use Crisis Communications Principles to Effectively Share News of Closures, Consolidations, and Downsizing
By Nora Jacobs, Hennes Communications
Business closures, consolidations and downsizings can be difficult decisions for organizations to make. These decisions can affect employees, clients, vendors, and local officials, and can have a significant impact on the reputation of the organization. To effectively communicate these decisions, a comprehensive communication strategy is necessary, much like those used during actual crises. This strategy should be designed to maintain support among stakeholders, including those who may be directly impacted by the changes. 

In the News

Roundtable: Police PIOs Share Communication Strategies in the Aftermath of a School Shooting
In the unsettling aftermath of a school shooting, law enforcement agencies inevitably encounter inquiries from community members and local media outlets. These queries often surround the agency’s readiness to respond to such incidents should they occur within their jurisdiction.
Barbra Streisand Sued A Photographer -- and The Streisand Effect Was Born
Twenty years ago, actress/singer Barbra Streisand sued photographer Kenneth Adelman for daring to photograph her coastal mansion as part of his project to photograph the entire west coast of the US from a helicopter to track erosion over time.  Ms. Streisand sued - and the results weren't quite what she expected.
speak first
Speak First or Forever Lose your Crisis Message
Anyone who has studied crisis communications knows, “he/she who speaks first owns the narrative.” Once bad news breaks, whether it is a self-inflicted crisis, accident or natural disaster, there’s a sequence that all crises follow. Something happens, the news media finds out about it and starts asking questions, and whoever answers those questions first gets to shape the narrative of what happened.
New App Can Be a Public Safety Guide During an Emergency
During an emergency like an earthquake, first responders will not be able to respond to resident calls. This free app can help by guiding the resident on how to find and turn off utilities when no one else is available to help.
What Succession Gets Right (and Wrong) about Communications
HBO’s “Succession” places corporate communications and its practitioners at the strategic center for the Waystar Royco company and its various executives. While there are many outlandish plot lines on “Succession,” from the hapless cousin Greg’s rise to power, to CEO Logan Roy dying while fishing his phone out of a private jet’s toilet, the role of comms is one area where the writers have stayed fairly faithful to reality, simply by taking the job seriously.
Crisis Management
On 10th Anniversary Of Boston Marathon Bombing, Several Crisis Management Lessons Still Resonate
The response to the deadly explosions that rocked the Boston Marathon 10 years ago today yielded important lessons about managing and communicating about a crisis that continue to resonate. The lessons provide important and timely reminders for corporate executives about the best practices for preparing for and responding to a crisis at their organizations.
N. Carolina School Boards Association
N. Carolina School Boards Association Partners with Hennes Communications
Hennes Communications is pleased to announce a new business partnership with the N. Carolina School Boards Association to provide issues management and strategic communications consulting services to public school districts throughout the state facing sudden challenges to their reputations and operations.  This partnership is similar to partnerships Hennes already has in-place with the Ohio, Arizona, Indiana and Illinois State School Boards Associations.

Our Upcoming Seminars            In Case You Missed It

6/1/23        Indiana School Attorneys Association
6/7/23        Florida School Boards Association
6/9/23        Michigan Library Association
6/13/23      Texas Health Care Association
6/14/23      Orrville Safety Council
6/15/23      Business Volunteers Unlimited
6/15/23      North Carolina School Boards Association
6/20/23      Portage County Government
8/18/23      Coll. of Urban Affairs, Cleveland State Univ.
9/25/23      Indiana School Boards Association
10/11/23    Ohio Government Finance Directors Assoc.
10/11/23     North Carolina School Attorneys
10/12/23    Midwest Labor & Employment Conference
10/18/23    Ohio Municipal League
11/6/23      Ohio Assisted Living Association
11/13/23    Ohio School Boards Association
11/14/23    North Carolina School Boards Assoc.
11/14/23    Ohio Recorders Association
12/3/23      National Association of Temple Admins.
3/28/24      CDC Leadership Academy
4/13/24       Neighborhood Leadership Academy
7/19/24       Coll. of Urban Affairs, Cleveland State Univ. 
 Attorneys!  Looking for CLE, a Lunchtime Practice/Section Meeting or Client Event Speaker?
 Media Training - It's Time to Stop Putting It Off 
 Our Upcoming Speaking Events
 Mergers, Acquisitions and Management Transitions: Using Crisis Communications Principles to Achieve Better Outcomes 
 See What People are Saying About Hennes Communications
 7 Questions to Ask Before Hiring a Crisis Communications Firm
 The 6 Essential Rules for Lawyers Dealing with Reporters 
 Searchable Archive of Crisis Management and Crisis Communications Articles from Hennes Communications     

Hennes Communications & 5 School Board Associations
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7 Questions to Ask Before Hiring a Crisis Communications Firm
By Bruce Hennes, Hennes Communications
Almost every PR firm in the world now claims to offer crisis communications services — even if the firm doesn’t truly have experienced professionals on staff to deliver those services.  Here are seven simple questions you must ask before hiring a "crisis comm" firm.
Bruce Hennes & Lawdragon 100
Hennes Communications CEO Named to Lawdragon Global 100 Leaders in Legal Strategy and Consulting in Recognition of His Work in the Field of Crisis Communications
Bruce Hennes, Chief Executive Officer of Hennes Communications, was again named to the Lawdragon Global 100 Leaders in Legal Strategy and Consulting, the definitive guide to the experts in management, marketing, communication and recruiting most valued by law firm leaders.
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