November 1, 2023
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How Utility Firms Can Power Up With Effective Crisis Communications
Introduction by Thom Fladung, Hennes Communications
Effective communications are vital for utilities – to share important information on an ongoing basis, to keep the public informed about road closures related to repair and construction and, especially, during the tough times, such as outages, when customers are demanding updates and reliable information. Ongoing, consistent communications during the good times also can help build goodwill among customers – a critical factor should the bad times hit.
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Israel-Hamas War Puts Pressure on Companies to Speak Up
Since the tragic events of October 7, when innocent Israeli civilians were victims of Hamas terrorists’ actions, senior executives have faced the challenge of whether to remain mute or instead say something on behalf of their organizations – and then what to say. There are no easy answers.
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The Role of School Boards and Superintendents in Crisis Management
Introduction by Bruce Hennes, Hennes Communications
Every decision and action in a K-12 system is magnified, and the stakes are high. The lasting consequences of mishandling a crisis, including loss of life, lost trust, litigation, and legislative repercussions, can impact a district for years to come. To navigate the complex landscape of crisis management, school boards and superintendents must be well-versed in effective strategies and proactive communications.
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Communicators Need an Arsenal of Tools to Combat Disinformation
As disinformation becomes rampant, communicators and brands need an arsenal of tools to combat it effectively. These could range from social listening tools to media intelligence tools that aid in identifying emerging threats and, at times, even mitigating them, helping you to stay prepared.
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Why Recent Layoffs and Unaddressed Employee Grief are Hurting Your Company's Bottom Line
It's no mystery that continued major waves of layoffs in the tech industry are causing suffering for those who are being laid off. But a major elephant in the room is overlooked among remaining employees: grief. Ignoring the grief that the remaining workers are experiencing threatens to impact the remaining workers' well-being and companies' bottom lines negatively.
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The 4 Types of Communication Styles
Understanding and communicating effectively with your team can help you better work with your direct reports or teammates to achieve your goals.
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When One Company’s Crisis Becomes Your Company’s Problem
Even with long-standing, trusted partners, you need to remember that their problems can become your own. In order to protect their reputations and businesses, founders and their communications teams must prepare for the right response when third-party risk becomes a firsthand problem.
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11/7/23 Ohio Assisted Living Association
11/13/23 Ohio School Boards Association
11/14/23 North Carolina School Boards Assoc.
11/14/23 Ohio Recorders Association
11/17/23 Title IX Symposium
12/3/23 National Association of Temple Admins.
12/11/23 Cleveland Metropolitan Bar Association
12/14/23 Meyers, Roman LLP
1/17/24 Summit County Safety Council
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1/26/24 Texas Association of Community College
Attorneys
3/18/24 Case Western Reserve Univ Law School
3/28/24 CDC Leadership Academy
4/13/24 Neighborhood Leadership Academy
6/4/24 International Town & Gown Association
7/19/24 College of Urban Affairs, Cleveland
State University
10/28/24 Massillon Chamber of Commerce
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