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Crisis Management Today

September 6, 2023
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Our Perspective

Education executives
The Role of School Boards and Superintendents in Crisis Management
Introduction by Bruce Hennes, Hennes Communications
Every decision and action in a K-12 system is magnified, and the stakes are high. The lasting consequences of mishandling a crisis, including loss of life, lost trust, litigation, and legislative repercussions, can impact a district for years to come. To navigate the complex landscape of crisis management, school boards and superintendents must be well-versed in effective strategies and proactive communication.

In the News

Body Language Told Me Everything I Needed to Know About the GOP Debate
Humans are fairly good at lying — but they’re lousy at concealing their true emotions, especially when stressed. We reveal our unspoken thoughts in our bodies. Body language is the primary means by which we communicate, revealing our true thoughts and feelings. It tells stories that canned speeches do not. And what a story it told at last night’s GOP primary debate.
Why Anger Makes a Wrongly Accused Person Look Guilty
A co-worker accuses you of lying during an important client meeting, and you’re furious because you didn’t lie. Expressing that anger, however, isn’t the best way to prove your innocence, according to new research. 
relationships with journalists
Building Relationships with Journalists: Best Practices for PR
Building relationships with journalists and publications is a key aspect of the public relations (PR) industry. These relationships are crucial for any PR agency or professional, as it allows them to secure media placements for their clients, which in turn boosts their client’s brand reputation. Not only that, but the relationships built with journalists allow a PR professional to gain insights and knowledge of the upcoming work the journalist may have. 
thought leadership
Navigating a Nonprofit Leader’s Hesitancy around Thought Leadership
Nonprofit executives often build up years of experience addressing gaps in education, affordable housing, healthcare, animal welfare, voter registration and other social issues that can be leveraged through thought leadership in the media. Yet it can be easy for them to shrink at the opportunity.
Chief Crisis Officer: Structure and Leadership for Effective Communications Response
In Chief Crisis Officer, our friend and colleague James Haggerty emphasizes the necessity for all organizations, regardless of size, to (1) have the structure in place for effective communications response, and (2) appoint a leader who can execute in the heat of the modern crisis—the “Chief Crisis Officer.”  “Crisis communications planning is not merely for the largest of companies facing the biggest of issues in the most major of media outlets,” says Haggerty. “Effective crisis communications is for everyone involved with issues or events that could negatively impact their organization.”
social video
An Easy-to-Use Concise Guide to Conceiving, Shooting, Editing & Uploading a Video
No, it’s not just your kids constantly glued to their phone laughing at funny, breathtaking and incredible social videos. Everyone, from tots to grandparents, watch and share this visual content so it’s important to consider it as part of your strategy.
Lessons Learned: The Mass Shootings in Tucson
Lessons learned are lessons planned, practiced, and shared. Each mass shooting incident has similarities and differences from all others, so articles like this one from 2012 can help better prepare all jurisdictions.
Chambers and Partners
Hennes Communications Listed Among Top Advisors to the Legal Profession
We are pleased to announce that Hennes Communications has been named as one of the top crisis PR firms in the U.S. by Chambers and Partners, the leading independent professional legal research company in the world.  Hennes Communications is one of only 16 communications consulting firms in the U.S. included in Chambers’ 2023 Crisis & Risk Management category.
Hennes Communications Ranked by Chambers

Our Upcoming Seminars

9/19/23     Council of Chief Judges State Courts of
9/20/23      Capital Area Libraries
9/21/23      Mid-Michigan Library League 
9/21/23      Conference of Metropolitan Bar Assoc's.
9/25/23      Indiana School Boards Association/
                  Indiana Association of Public School 
                  Superintendents Fall Conference
10/6/23      Geauga County Economic Leadership
10/11/23    Ohio Government Finance Directors Assoc.
10/11/23     North Carolina School Attorneys
10/12/23    Midwest Labor & Employment Conference
10/16/23    American Public Power Association 
                  Law & Regulatory Conference

10/18/23    Ohio Municipal League
10/18/23    Michigan Library Association Annual Conf.

10/23/23    Managing Partner Bootcamp
10/23/23    Managing Partner Bootcamp
11/7/23      Ohio Assisted Living Association
11/13/23    Ohio School Boards Association
11/14/23    North Carolina School Boards Assoc.
11/14/23    Ohio Recorders Association
12/3/23      National Association of Temple Admins.
12/11/23    Cleveland Metropolitan Bar Association
1/17/24      Summit County Safety Council
1/26/24      Texas Association of Community College
3/28/24       CDC Leadership Academy
4/5/24         National School Boards Association Annual
4/13/24       Neighborhood Leadership Academy
6/4/24         International Town & Gown Association
7/19/24       College of Urban Affairs, Cleveland

                   State University   
10/28/24      Massillon Chamber of Commerce
Hennes Communications & 5 School Board Associations
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