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Crisis Management Today

August 15, 2023
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Our Perspective

Education executives
The Role of School Boards and Superintendents in Crisis Management
Introduction by Bruce Hennes, Hennes Communications
In crisis management, every decision and action in a K-12 system is magnified, and the stakes are high. The lasting consequences of mishandling a crisis, including loss of life, lost trust, litigation, and legislative repercussions, can impact a district for years to come. To navigate the complex landscape of crisis management, school boards and superintendents must be well-versed in effective strategies and proactive communication.

In the News

public speaking
Hall of Fame Tips for Presidential Candidates
When the NFL inducted a new class of Hall of Famers, one thing was conspicuously missing: bad speeches. For years the ceremony had been known for them. Winners droned on with a laundry list of thank-yous, reminiscing with obscure anecdotes and humorless jokes. This year, speeches were short, scripted and sincere. Inductee Joe Thomas, a former Cleveland Browns offensive tackle, said: “Anyone who doesn’t use a speech coach in this situation is an idiot.” 
forest fire
Maui Fires Should Prompt Drills, Updates to Your Crisis Communication Plan
Maui continues to reel from wildfires that are now the deadliest in the U.S. in more than a century. It has been widely reported that in the hours leading up to the deadly Lahaina wildfire last week, Maui’s all-hazard sirens did not alert residents, and officials apparently relied on social media posts that reached just a small fraction of the population.
organizational changes
Talking About a Difficult Decision — When You Can’t Share All the Details
Picture this scenario: You’re planning to make some organizational changes that will result in layoffs. Perhaps market conditions are difficult, or you’re integrating a company you acquired. You haven’t figured out all the details about numbers, timing, and terms, so it’s too early to share the full picture — but rumors are circulating.
reputation management
Guarding Your Reputation In The Age Of Public Knowledge
In our hyper-connected world, the shadows of our past actions can loom large. Whether you had a much-regretted moment of infidelity or were arrested for (or worse, charged with) a crime many years ago, trust us: the internet knows.  And if you’re a company, your past (or present) misdeeds will certainly be splashed across social media within seconds of discovery.
brainstorming sessions
How To Shine At Brainstorming Sessions
Public relations brainstorming sessions, or creative meetings, can be the equivalent of a double-edged sword for those attending.  On the one hand, account execs who attend the session will get the opportunity to show their creativity, if they are truly creative. The flip side is that those who can’t come up with anything original might be doomed.
third party's crisis
Responding When a Third Party’s Crisis Impacts Your Organization
Almost every company has been there: a partner, otherwise completely unknown to your end consumer, plays a critical role in the trust, reputation and relationship cultivated with that client or customer. But what happens when that unseen, and most likely unfamiliar, entity faces its own crisis that precludes it from meeting the expectations of your stakeholder?
Cheeky Social Media Posts From City of Prince George Resonate With Residents
After experiencing a record snowfall earlier this January, the city of Prince George shared an important message with its residents through one of its social media channels:  “It’s not our fault.”  Residents responded with more than a thousand reactions and shares, primarily positive, with some praising the post’s humorous take and conversational messaging.
Chambers and Partners
Hennes Communications Listed Among Top Advisors to the Legal Profession
We are pleased to announce that Hennes Communications has been named as one of the top crisis PR firms in the U.S. by Chambers and Partners, the leading independent professional legal research company in the world.  Hennes Communications is one of only 16 communications consulting firms in the U.S. included in Chambers’ 2023 Crisis & Risk Management category.
Hennes Communications Ranked by Chambers

Our Upcoming Seminars

9/6/2923    Arizona School Boards Association
                  Law Conference
9/20/23      Capital Area Libraries
9/21/23      Mid-Michigan Library League 
9/25/23      Indiana School Boards Association/
                  Indiana Association of Public School 
                  Superintendents Fall Conference
10/6/23      Geauga County Economic Leadership
10/11/23    Ohio Government Finance Directors Assoc.
10/11/23     North Carolina School Attorneys
10/12/23    Midwest Labor & Employment Conference
10/16/23    American Public Power Association 
                  Law & Regulatory Conference

10/18/23    Ohio Municipal League
10/18/23    Michigan Library Association Annual Conf.
TBD          Council of Chief Judges State Courts of 

             Appeal Education Committee
10/23/23    Managing Partner Bootcamp
10/23/23    Managing Partner Bootcamp
11/7/23      Ohio Assisted Living Association
11/13/23    Ohio School Boards Association
11/14/23    North Carolina School Boards Assoc.
11/14/23    Ohio Recorders Association
12/3/23      National Association of Temple Admins.
12/11/23    Cleveland Metropolitan Bar Association
1/17/24      Summit County Safety Council
1/26/24      Texas Association of Community College
3/28/24       CDC Leadership Academy
4/5/24         National School Boards Association Annual
4/13/24       Neighborhood Leadership Academy
6/4/24         International Town & Gown Association
7/19/24       College of Urban Affairs, Cleveland

                   State University   
10/28/24      Massillon Chamber of Commerce
Hennes Communications & 5 School Board Associations
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