July 21, 2025
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The Skill Set That Got You Into the C-Suite Isn’t Necessarily the Skill Set You Need to Manage a Crisis
By Bruce Hennes, Hennes Communications
Rising to the C‑suite is one achievement. Navigating a full-blown crisis is another. Traditional leadership skills don’t prepare you for public scrutiny, viral misinformation or emotional social media backlash. In today’s world, reputations face the Court of Public Opinion before any legal verdict. Crises now unfold digitally, in real time, and your response, transparent and authoritative, or defensive and evasive, shapes perception instantly.
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When Crises Hit: A Blueprint for School Communications
By Thom Fladung, Hennes Communications
Schools today are vulnerable, highly scrutinized, and operating amid cultural polarization and pandemic fallout. These institutions must speak up, addressing issues head-on for teachers, staff, students and parents, instead of hoping problems disappear. Effective crisis response hinges on action paired with candid communications: tell the truth, tell it first and fast, share as much as privacy allows, and target audiences directly. While each situation requires its own communications strategy, with tools and tactics tailored to that situation, there are some basic principles and best practices that apply.
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Hennes Communications Again Ranked Among Top U.S. Crisis PR Firms by Chambers and Partners
For the third consecutive year, Hennes Communications has been named one of the top U.S. crisis communications firms by Chambers and Partners, the world’s leading independent legal research and rankings organization. Hennes Communications is one of only 20 communications consultancies in the United States included in the prestigious 2025 Chambers Crisis & Risk Management guide. If you're not sure why this is important to you, click on the link above.
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How Air India CEO Crisis Response Exposed a Communication Secret
This article underscores a critical truth: when millions of dollars and market share are at stake, relying on an internet template for crisis communications is ill-advised. Savvy executives understand that in a crisis, they will more often be judged not by what happened—but by how they responded the moment they became aware of it.
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Cops Say False Narratives are Fueling Aggression
Police departments can’t control the noise, but they can control the message — and that message shapes community perception. The numbers from a recent survey done by Police1 are loud and clear: officers believe that media narratives, political rhetoric and public perception are contributing to aggression on the streets. And while trust may be rebounding, they are always just one bad headline away from losing ground. If they don’t address perceptions before it meets the officer at the window, it’s already too late.
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Fatal Fire Brings Assorted Comms Response
A fatal fire at an assisted-living facility in Fall River, Massachusetts, brought quick response, including communications, from many people and organizations. Unfortunately, the most disappointing response came from the company that runs the residence.
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No Breaking News in your Sunday Print Newspaper? Here’s Why
The No Kings protests on June 14 crystallized that something has gone missing in a great many Sunday print editions lately — breaking news. Of course, you could read all about it in a timely fashion on the digital site of your local newspaper outlet later that Saturday. But many of those looking for a crowd estimate and the flavor of hometown rallies as they relaxed with the Sunday paper would come up dry.
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The Rule of Law
The Cleveland Metropolitan Bar Association recently asked lawyers, judges, community leaders, politicians from both parties, journalists and academics to help tell the story of the Rule of Law. Their voices — diverse in background but united in purpose — speak to what the Rule of Law means to them, why it must be defended, and what makes an independent judiciary essential to a thriving democracy. Here are 35 powerful essays on the Rule of Law.
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9/16/25 Indiana School Boards Association
9/18/25 Columbus Bar Association
9/23/25 Ohio Trucking Association
10/21/25 Managing Partner Bootcamp
10/28/25 Ohio State Bar Association
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11/18/25 Private Seminar
12/2/25 Construction Employers Association
12/11/25 Columbus Bar Association
12/18/25 Cleveland Metropolitan Bar Association
12/30/25 Columbus Bar Association
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