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Crisis Management Today

April 15, 2024
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Our Perspective

First Amendment Audit
How Public Schools Can Survive a First Amendment Audit
By Howard Fencl and Thom Fladung
Hennes Communications

Recent incidents in the Dayton Public Schools are part of a practice that’s grown in popularity over the past few years that has come to be called “First Amendment audits.” The practitioners call themselves “First Amendment auditors.” Their actions are intended to test whether or not government officials will protect their constitutionally protected right to take video in a public space. Whether acting solo or with other “auditors,” they show up unannounced in public buildings and prowl the hallways, baiting public workers in order to provoke an emotional verbal or knee-jerk physical response on camera..
social media
The O.J. Simpson Trial And Social Media – And How Courtrooms Haven’t Been The Same Since
By Thom Fladung, Hennes Communications
The O.J. Simpson trial in 1995 is an important marker for the marriage of social media and high-profile trials – for better and worse – and how social media has affected all trials, from jury selection to deliberations to litigation communications. The 24-hour cable news channels were well-established and more than ready when the Simpson trial began. But the Internet was just beginning to be a source for news.

In the News

crisis communications
Crisis at Kellogg’s: CEO Offers ‘Cereal for Dinner’ Economic Advice
A Kellogg’s marketing campaign, launched nearly two years ago, suggested families could add some variety to their dinner menu by enjoying cereal from time to time. This created a fascinating case study on crisis communications in the cereal aisle.  And if the heat does not die down, it looks like the crisis could escalate to a boycott of the brand that is largely being promoted, tongue-in-cheek, by the Let Them Eat Cereal website.
social media
N.Y.P.D. Officials Deploy Aggressive Use of Force (on Social Media)
A newspaper columnist was accused of being “deceitful.” A lawyer and political activist was challenged to show her face at the funeral of a fallen officer. And a city councilwoman became the target of an apparent “vote her out” campaign. The combative comments — all posted on X, the social media platform formerly known as Twitter — were nothing new for a site that has become synonymous with personal attacks and insults. What was unusual was the source: executives from the New York Police Department.
Mitigating the Culture-Clash in M&A
The world was turned on its head by the onslaught of COVID-19, leaving many businesses struggling to survive and thrive. Despite this upheaval, the fierce pursuit of success through mergers and acquisitions (M&A) has continued.
crisis communications
When Crisis Communications Requires Silence, Not Action
The myth that “all press is good press” is the reason that too many companies engage with the media haphazardly. Not every interview is worth doing, and always providing a comment can create more problems for your organization than solutions. This is especially true when a company is facing public backlash in the media.
How Ozempic Turned a 1970s Hit Into an Inescapable Jingle
As television viewers are all too aware, that altered chorus from “Magic” serves as the advertising jingle for the Type 2 diabetes medication Ozempic. Since the product arrived in 2018, the bowdlerized version of “Magic” — first rerecorded by work-for-hire musicians, and then re-rerecorded by Paton at Abbey Road — has taken its place alongside such classics of the form as Subway’s “Five Dollar Foot Long” and McDonald’s “I’m Lovin’ It” as marvels of marketing ingenuity.
Hennes - Chambers

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