Leadership in Times of Crisis
From Cleveland Magazine and it’s Community Leader publication, Northeast Ohio leaders discuss the right prescription for the region’s recovery. Those quoted in the article include Dr. Tomislav Mihaljevic, president and CEO of the world-renowned Cleveland Clinic; David Gilbert, president and CEO of Destination Cleveland; Jon Park, founding CEO of Westfield Bank; Bill Koehler, CEO of Team NEO; Jon Pinney, managing partner of Kohrman, Jackson & Krantz (KJK); Kate Hickner, partner, KJK; Cary Zimmerman, partner, KJK; and Bruce Hennes, CEO, Hennes Communications.
There was a time when business was done with a handshake. Although that time passed long before the coronavirus disembarked from cruise ships or flew into airports, handshaking in any form is now obsolete. If people ever shake hands again, it will be with much trepidation.The world has changed forever.This isn’t the first crisis that people have faced, even in modern times. Many remember quite vividly the Stock Market Crash of 1987, the terrorist attacks of 9/11 and the Great Recession from 2008 to 2009.
But this one is quite different.
Surely, humans will survive. But what will the “brave new world” look like moving forward? Have business, nonprofit and government leaders pointed people in the right direction?
“Students of history and epidemiologists knew this day would come,” says Bruce Hennes, CEO of Hennes Communications, one of the few firms in North America focused exclusively on crisis management and crisis communications. “The Obama administration learned lessons from AIDS, SARS, MERS, Swine and Ebola, making plans to bolster the federal infrastructure to combat the next epidemic or pandemic. Fact and not politics: the Trump administration used the last three years to dismantle that infrastructure.”
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