By Richard Levick Speaking with journalists, shareholders, customers and stakeholders is easy when the going is good. As the old saying goes, “We are all capitalists on the way up but socialists on the way down.” But when things turn bad? Communication suddenly becomes much more challenging. As another old saying goes, “The gods of […]
By Thom Weidlich for PRCG | Haggerty LLC The tragic film-set shooting involving Alec Baldwin is back in the news because prosecutors say they will criminally charge the actor in the death of cinematographer Halyna Hutchins. An incident connected to the news raises a crisis question: When is it okay to give reporters the slip? […]
By Howard Fencl, Hennes Communications There’s nothing the self-righteous embrace more than joining with their fellow self-righteous to gang up on some unfortunate target. The angrier the echo chamber, the better. Social media is their perfect rage machine. It’s where anonymous trolls can obsess and pile on. And they do it relentlessly and instantly over […]
Whether it’s a staff meeting on Teams, a webinar on Zoom, a private conversation on FaceTime or a short training video you record on WebEx, it’s not just what you say, but how you say it. And if it’s an interview with a seasoned reporter, the stakes are even higher. You must be prepared to […]
University Teams with Crisis Communications Expert Bruce Hennes in New Offering A new partnership between Ohio University’s Scripps College of Communication and Hennes Communications will allow communication professionals the opportunity to earn one credit hour towards a 12-hour graduate certificate in crisis communication. Anyone attending certain seminars taught by Hennes Communications, a crisis communications firm based in Cleveland, […]
By Mark Athitakis for Associations Now When it comes to the relationship between an association CEO and the board chair, trust is critical. But what do you do when that trust is lacking? Dr. M. Louise Walters, founder and CEO of the consultancy the Leadership Center, recently completed her PhD thesis research on CEO-board chair relations […]
From Jason Zinoman at The New York Times No one knows what an egg yolk omelet is, but we all know that TV hosts should be relatable. Or should they? That didn’t do Ellen DeGeneres any favors. Not since Humpty Dumpty has an egg made such a mess. Last night, one week and countless […]
From our esteemed colleague and friend, attorney David Wolowitz… Just as technology has transformed classroom learning and independent school operations, so too has it opened up areas of risk. Given that schools’ reliance on technology will continue to grow, it’s important that school leaders review their processes to ensure they mitigate risk in these key […]
Introduction by Bruce Hennes, Hennes Communications Hennes Communications was founded in 1989 as a full-service public relations firm. In 2001, after the 9/11 terrorist attacks, we became one of the few firms in North America focused exclusively on crisis management and crisis communications. Since then, we frequently work with attorneys, who tend to be the […]
By Nora Jacobs, Hennes Communications For organizations responding to sudden, catastrophic crisis events, one of the most challenging decisions to make involves determining what to say and when to say it. Wait until all the facts have been gathered and you risk not being part of the critical first news cycle, which often sets […]