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Hennes Communications CEO Appointed to Scripps College of Communications at Ohio University Faculty

Hennes Communications, one of the few firms in N. America focused exclusively on crisis communications, proudly announces the appointment of Bruce Hennes as Research Assistant Professor at the Scripps College of Communication at Ohio University. Bruce Hennes, CEO of Hennes Communications, brings a wealth of experience and expertise to his new position. Recognized as one […]

Hennes Communications and Ohio University Launch Partnership Allowing Seminar Participants to Earn Graduate Certificate Credit

University Teams with Crisis Communications Firm in New Offering Did you attend a crisis communications seminar taught by Bruce Hennes, Thom Fladung or Stephanie York and Hennes Communications in the last few years?  If so, read below for information about how you can receive one free credit hour (valued at $525) towards a graduate certificate […]

First Amendment Freak Out: How Public Employees Can Survive a First Amendment Audit

by Howard Fencl, Hennes Communications A woman armed with an attitude and a smartphone is aggressively patrolling the halls of a county administration building taking video every step of the way. She refuses to identify herself to the county workers she confronts in public spaces in the building, yet she disrupts their workday barking incessant […]

Cats Sleeping With Dogs: How Lawyers and Crisis Communicators Can Work Together

By Thom Fladung, Hennes Communications At Hennes Communications, we often tell clients that they have an attorney for the Court of Law. But they have us for the Court of Public Opinion. And those two courts often require different – and at times conflicting – strategies. Attorneys have persuasive arguments for tailoring a strategy completely around […]

Should Legal Advice Take Precedence in a Crisis?

Our good friend and colleague, Dr. Tony Jaques, is a prolific writer and commentator on risk, issues and crisis management.  Based in Melbourne, Australia, he consults and has written three books in the field, also producing his must-read newsletter, Managing Outcomes. Tony’s latest book is titled Ten Things Law School Doesn’t Teach About Crisis Management.  […]

Communicating ‘Bad News’ the Right Way by Setting the Narrative

By Dustin Siggins for PRNews California’s largest homeowner insurance provider is saying goodbye, citing wildfires, skyrocketing construction costs, and other issues to protect itself from financial losses in the state. State Farm’s decision to no longer take new applications is at least the third similar decision by major insurers in the last year, and comes after the company’s […]

On 10th Anniversary Of Boston Marathon Bombing, Several Crisis Management Lessons Still Resonate

By Edward Segal for Forbes The response to the deadly explosions that rocked the Boston Marathon 10 years ago today yielded important lessons about managing and communicating about a crisis that continue to resonate. The lessons provide important and timely reminders for corporate executives about the best practices for preparing for and responding to a crisis at […]

What Succession Gets Right (and Wrong) about Communications

By Allison Braley for PRNews The role of a communications professional in pop culture is often reduced to a “fixer” who goes as far as hiding bodies (see: “Scandal“), a glorified party planner (see: “Sex and the City” or “The Hills”), or most commonly, a nameless, harried, go-between shouting “no comment” into an open mic. If […]

New App Can Be a Public Safety Guide During an Emergency

By Jim McKay for Government Technology As a firefighter, Andrew Leith used to teach the Community Emergency Response Teams (CERT) how to prepare for disasters. That morphed into teaching classes for the everyday citizen on being prepared — and that meant delivering the eye-opening news to most of them. He said he would ask the […]

Roundtable: Police PIOs Share Communication Strategies in the Aftermath of a School Shooting

By Police1 Staff In the unsettling aftermath of a school shooting, law enforcement agencies inevitably encounter inquiries from community members and local media outlets. These queries often surround the agency’s readiness to respond to such incidents should they occur within their jurisdiction. In this roundtable, we’ve collated firsthand advice and insights from experienced police PIOs […]

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