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10 Ways to Spot Online Misinformation

From H. Colleen Sinclair,Associate Professor of Social Psychology, Mississippi State University, writing in The Conversation:

Propagandists are already working to sow disinformation and social discord in the run-up to the November elections.

Many of their efforts have focused on social media, where people’s limited attention spans push them to share items before even reading them – in part because people react emotionally, not logically, to information they come across. That’s especially true when the topic confirms what a person already believes.

It’s tempting to blame bots and trolls for these problems. But really it’s our own fault for sharing so widely. Research has confirmed that lies spread faster than truth – mainly because lies are not bound to the same rules as truth.

As a psychological scientist who studies propaganda, here is what I tell my friends, students and colleagues about what to watch out for. That way, they can protect themselves – and each other – from lies, half-truths and misleading spins on current events.

1. Did a post spark anger, disgust or fear?

If something you see online causes intense feelings – especially if that emotion is outrage – that should be a red flag not to share it, at least not right away. Chances are it was intended to short-circuit your critical thinking by playing on your emotions. Don’t fall for it.

Instead, take a breath.

The story will still be there after you verify it. If it turns out to be real, and you still want to share it, you may also want to consider the fire you may be contributing to. Do you need to fan the flames?

During these unprecedented times we have to be careful about not contributing to emotional contagions. Ultimately, you are not in charge of alerting the public to breaking news, and you’re not in any race to share things before other people do.

2. Did it make you feel good?

A new tactic being adopted by misinformation warriors is to post feel-good stories that people will want to share. Those pieces may be true or may have as much truth as urban legends. But if lots of people share those posts, it lends legitimacy and credibility to the fake source accounts that originally post the items. Then those accounts are well positioned to share more malicious messages when they judge the time is right.

These same agents use other feel-good ploys as well, including attempts to play on your vanity or inflated self-image. You’ve probably seen posts saying “Only 1% of people are brave enough to share this” or “take this test to see if you are a genius.” Those aren’t benign clickbait – they’re often helping a fraudulent source get shares, build an audience, or in the case of those “personality quizzes” or “intelligence tests” they are trying to get access to your social media profile.

If you encounter a piece like this, if you can’t avoid clicking then just enjoy the good feeling it gives you and move on. Share your own stories rather than those of others.

3. Is it hard to believe?

What you read may make some extraordinary claim – like the pope endorsing a U.S. presidential candidate when he has never endorsed a candidate before. Astronomer and author Carl Sagan advocated for the response you should have to such claims: “Extraordinary claims require extraordinary evidence,” which is a longstanding philosophical premise. Consider whether the claim you’re seeing was supported by any evidence at all – and then check that the quality of that evidence out.

Also, remember that a quirk of human psychology means that people only need to hear something three times before the brain starts to think it’s true – even if it’s false.

For the rest, click here.


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