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Crisis Management Today

January 20, 2024
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Our Perspective

off the record
Why ‘Off the Record’ is a High-Wire Act Best Avoided
By Hennes Communications
Everything is on the record unless both parties to the conversation agree that it is not. Also, reporters are never off-duty. From the moment they arrive on the scene, until the moment they drive away, everything you do and say can be reported on.  So, simply, if you don’t want to see it in print, on the web or on TV – don’t say or do it.  That’s the only way you can positively guarantee it won’t be printed or broadcast.
Woman holding two mobile phones
Call of Duty: Managing Mobile Texts & Tweets with Transparency – a Guide for Government Officials
By Bruce Hennes, Hennes Communications 
If you’re an elected official or a government employee, navigating the intersection of personal social media usage and public records law is complex. With laws varying and evolving nationwide, it's critical to differentiate between personal, campaign and official social media accounts to comply with public records laws. Here are some general guidelines for you to keep in mind.

In the News

Israel-Hamas War
Does the Boss Need to Weigh In on the War in the Middle East?
Brad Karp, leader of Paul, Weiss law firm, personally wrote a memo to his employees condemning Hamas's attacks on Israel. He expressed disappointment at the lack of similar public statements from other leaders.This incident highlights a broader dilemma for executives on addressing humanitarian issues, with many finding the Israel-Hamas conflict particularly complex
A General Counsel Provides Counsel on Crisis Communications
Maria Feeley, chief legal officer for Washington and Lee University, talks with Gina Rubel, of Furia Rubel Communications, about the array of issues that can come at you and turn into something that you didn’t expect. There’s a lot of things to think about when you’re trying to avoid or successfully manage a crisis.
cliches
A Resolution for Crisis Communicators: Banish Clichés
Imagine a Jeopardy category titled, “Tired Corporate PR Phrases.”  For example, “delivering solid results,” “leverage our strong position,” “people are our greatest asset,” and—perhaps the most infamous corporate cliché of all—”Safety is our top priority.” These phrases have become so over-used as to be worthless. But we continue to see them in the response to crises.
testifying
So, You’re Testifying on Capitol Hill
Something bad has happened: The organization you’re tasked with leading and defending has found itself in the crosshairs of Capitol Hill. Removing, for a moment, what’s occurred that has brought you to this crossroads, it’s important to look at the facts.
pitch a story
10 Tips to Craft Compelling Pitches in a Skeptical Media World
In this fast-changing world with nearly limitless ways to get your message out, independent coverage from credible media outlets remains the Holy Grail. But there’s a reason it’s called earned media—PR professionals have to work hard and employ smart strategies to attract reporter attention and win hard-earned coverage. Given the evolving media landscape, organizations seeking coverage can look to these 2024 trends to inform their outreach efforts and boost their chances of success.
power dynamics
An Ex-FBI Agent Explains How to Recognize the Power Dynamics in a Room
You’ve decided to ask for a raise. Should you go into your boss’s office first thing in the morning to get it out of the way? Or wait until the afternoon? Wait until tomorrow? Your chances of success will depend on your ability to read the room.
Hennes Communications and Ohio University
Interested in Crisis Communications? If You Attended One of Our Seminars in the Last Few Years, We Can Help Arrange for You to Receive One Free Credit Hour Towards a Graduate Certificate in Crisis Comm’s.
Would you like to boost your career prospects and make a real impact in the world of crisis communications? Ohio University’s Scripps College of Communication has an exciting opportunity that could transform your future. In partnership with Hennes Communications, they’re offering a unique chance to earn a graduate certificate in crisis communications.
Hennes Communications Ranked by Chambers

Our Upcoming Seminars

1/23/24 N.E. Ohio Law Directors Association
1/26/24 Texas Association of Community College Attorneys
2/16/24 S. Carolina State Bar Association
2/20/24 Echoing Hills Board of Directors
2/22/24 Cleveland Metro Bar Association Leadership Academy
2/22/24 Meyers, Roman
2/24/24 Consortium of State School Boards Associations Annual Conference
3/15/24 American Bar Association – Bar Leadership Institute
3/18/24 Case Western Reserve University School of Law
3/28/24 CDC Leadership Development Program
4/12/24 Ohio State Bar Leadership Academy
5/10-11/24 Managing Partner Bootcamp
6/4/24 International Town & Gown Association
7/21/24 Texas Public Power Association
9/27/24 Center for Public and Nonprofit Management, Cleveland State University
10/21-23/24 Managing Partner Bootcamp
10/28/24 Massillon Chamber of Commerce
Hennes Communications & 5 School Board Associations
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