Your business could face a crisis at any time. When you call for help, you need someone who can quickly assess the situation, develop a strategy, and execute that strategy.
We are experts in crisis communications, bringing many years of experience to the table. We think strategically and will guide you through potential pitfalls. We know how to get you to the "other side" with your reputation preserved - and maybe even enhanced.
Hennes Paynter Communications has handled dozens of crises for organizations of all types - small and large businesses, privately held and publicly traded companies, educational institutions and non-profits, service firms and manufacturing companies.
We can help you develop the appropriate strategy for responding to any crisis, large or small. We'll work with you to develop appropriate messaging and then help you put that strategy in place. We'll help you identify the best methods to get the word out - emails, letters, phone, website, blogs, social or traditional media - and then help you monitor reaction and respond.
The correct strategic approach in a crisis can make all the difference between a reputation destroyed and a reputation preserved.
Mark Moran, CEO & President
MetroHealth System, Cleveland
"I spent half of my day Thursday listening to a consultant tell public officials how to manage their messages to the media.
Lest you think I was insulted, I found myself agreeing with everything Bruce Hennes said. Hennes is a crisis communications specialist based in Cleveland. The Coshocton and Holmes county health departments brought him to Coshocton to speak with area politicians, public health officials and business leaders.
I hope they heed his words. And I'm sorry that some area leaders didn't get to hear it. They - and the citizens and customers they serve - would benefit greatly from it as well."