“ Thanks to Bruce Hennes for coming to Coshocton County, Ohio to do his "Extreme Crisis Communications" presentation. I was glad that our health department was able to support this effort and that so many of our employees - and other government officials - attended. Because of the training, I was able to serve as spokesman for our agency during the recent H1N1 Swine Flu situation and conduct the press conference in a professional manner. We used his forms and techniques to prepare for all of our encounters with the media, predicting all of their questions in advance and serving the public with transparency. You can read about the results of our media relations in a laudatory editorial that ran in a local newspaper here. Government and health officials across the board should receive the crisis and risk communications training he offers.”

D. J. McFaden, M.D., M.P.H.
Holmes County (Ohio) Health Commissioner